The Leading Wholesale VoIP Blog

How will WebRTC Transform the Future of VoIP

Posted by Natalie DeCario on Sep 29, 2014 2:55:35 PM

WebRTC or Web Real-Time Communications is the latest technology that has piqued the interest of businesses and corporate across the world. The technology, supported by W3C (World Wide Web Consortium), enables real time communications like voice, data, video and instant messaging through web browsers that follows the open standard. Majority of the new technologies project money-saving as their USP but Web RTC helps the developers to create customized communication systems through integration of the technology with other applications. This automatically cuts down the need for other communication software. WebRTC is supported by the popular browsers like Mozilla and Chrome whereas Internet Explorer and Safari do not. Apple and Microsoft are presently developing browsers that would actually support Web RTC in the near future. Interested in some other areas that are related to the future of VoIP? Check these out:

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Topics: WebRTC

Chat with Nat: New BackOffice Feature and Other Wholesale VoIP News

Posted by Natalie DeCario on Sep 26, 2014 2:40:15 PM

Welcome back to another weekly Chat with Nat where I get to fill you in on some great wholesale VoIP news. I want to first mention that on Monday we’ll have a brand new employee starting in our Support Department. His name is Tim Klein and we’re excited to have him start and get up to speed.

Speaking of other new things, this week we launched a Carrier Ranking System for our wholesale VoIP BackOffice. This new system is going to be great for our customers because they’ll be able to see very specific key metrics for each carrier such as their last outage or average time for port completion. They also see where that carrier ranks and they have the ability to add their own one to five start rating. For more information on the Carrier Ranking System, take a look at this blog post we published yesterday.

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Topics: Wholesale VoIP

New Carrier Ranking System is Launched!

Posted by Natalie DeCario on Sep 25, 2014 3:39:22 PM

Yesterday we released a new Carrier Ranking System that allows our ustomers to view detailed information about each of our carriers Origination, Termination and Porting. The rankings are based on the behavior of the carriers over the past 6 months, as well as a user ranking feature that allows customers to give 1-5 stars based on their experience. This feature is designed to help customers make the best decision for which carriers to use when porting, ordering, or purchasing DIDs.

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Topics: Carrier Rating,

5 Common Misconceptions About Telecommunications

Posted by Ben Stegner on Sep 24, 2014 2:31:24 PM


Have you been considering a switch to VoIP for your business, but don't see the benefits in doing so? Or perhaps you have an image of what telecommunications is in your head and can't seem to get over it. If you fit into either of these descriptions, you've come to the right blog post! Let's look at some common myths and clear up the truth about VoIP and what it's all about.

If you're interested in reading about more factual information on VoIP, check these out:

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Topics: telecommunications

Getting Started On Your VoIP Career Path

Posted by Media Shower on Sep 22, 2014 4:12:45 PM

VoIP, otherwise known as Voice over Internet Protocol, is a method of telephone communication that is rising in popularity, rendering Plain Old Telephone Systems (with the unflattering acronym of POTS) obsolete. VoIP lets customers make phone calls over the Internet, saving quite a bit of money in the process.

So naturally, this makes for a potentially lucrative career. After all, if VoIP is being adopted by more customers, it only stands to reason that there will be an increased demand for VoIP professionals. Talk about job security!


VoIP communication is a recession-proof industry that can get you a rewarding job

Here's everything you need to know to get started on a VoIP career.

What Kind of VoIP Jobs Are Available?
The number and types of VoIP jobs are vast, and cover everything from entry-level to high-end workers. First of all, there's always the need for installation personnel. After all, those systems don't just spring up from nowhere, you know. Then there are the support people, who handle customer service issues, the VoIP equivalent of a help desk employee. Going up the ladder a bit, you have VoIP Engineers, who design, test, install, and maintain local VoIP systems and larger region-spanning networks. Finally, you have the high-end VoIP Architects that deal with network solutions and infrastructures for Enterprise-level installations.

Are There Any Mandatory Skills?
Naturally, there are some skills that help make it easier to secure and succeed in a VoIP career. For the VoIP technician, it's useful to have a basic understanding of routing and switching, as well as the standard networking technologies.

If however you're starting off at an entry-level position such as the help desk, the skill set isn't so much in technical matters as it is simply having good organization and communication skills. When the time comes to move up the ladder, you can certainly take courses and get certification, as you'll see below.

It also wouldn't hurt to actually get brought up to speed on how VoIP came to be in the first place. For instance, here's where you can learn who invented the VoIP telecommunication innovation. After all, if you're going to make a career out of something, it helps to know how the subject in question began.

What Kind of Education Is Necessary?
When it comes to the entry-level positions, specialized education isn't a necessity. But when you get into the higher-end jobs, prior experience and/or education in an IT-related field is key. In order to improve your chances of landing that higher-end position, a degree in computer science, network engineering, electrical engineering, or programming would be of immense help.

If you don't yet have a degree in one of those fields, don't worry. It's never too late to take courses, either physically at a college or via the Internet. The latter offers greater flexibility and you could end up getting an online degree that could pay off in the VoiP world.

What About Certification?
Certification is the process of making sure that someone is qualified to perform certain tasks, possessing the right knowledge or skills for a particular occupation. Many businesses offer certification courses, and this is indeed a valuable tool to have in your VoIP career toolbox. It may actually make the difference between getting hired for that competitive position, and passed over because your qualifications aren't formally established.

Among some of the more recommended certification courses are:

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Topics: Guest Post, VoIP Education

Chat with Nat: Blogger News and VoIP Consultations

Posted by Natalie DeCario on Sep 19, 2014 4:09:00 PM

Happy Friday and welcome back to another great Chat with Nat! I want to do a quick recap of some things that have been going on this week at VoIP Innovations.

This week on the blog we’ve posted:

  • Pure IP vs Merged Communications Systems - Enterprise-level VoIP solutions can be had in two specific types: The hybrid IP-PBX types and pure IP solutions, sometimes called softswitches. The latter kind has many advantages of starting a fresh, and not being "bolted on" to another technology
  • 4 Advantages of Implementing IP Video Management into Your Business - In the United States alone, more than 50% of employers utilize some form of video management equipment for their employees as well as the workplace. Is your business taking advantage of IP Video Management?

Next week on the blog you can expect to see:

  • 5 Common Misconceptions of Telecommunications – If you’re thinking about entering the wholesale VoIP industry then you probably have some reservations. You’ve probably even heard many horror stories about things that can go wrong with VoIP systems. Well, we’re here to put an end to those awful myths and present you with the truth!
  • Getting Started on Your VoIP Career Path - The number and types of VoIP jobs are vast, and cover everything from entry-level to high-end workers. First of all, there's always the need for installation personnel. After all, those systems don't just spring up from nowhere, you know. The careers in VoIP continue to flourish from there.

The last bit of exciting news that I have to share in this week’s Chat with Nat is that we have Free VoIP Consultations! If you’re not taking advantage of this opportunity then you’re really missing out on the chance to gain very some very valuable advice. Our VoIP Consultants WANT to talk with you about saving money, operating more efficiently and becoming a more empowered business owner. Don’t let this opportunity slip away!

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Topics: Chat with Nat

4 Advantages of Implementing IP Video Management into Your Business

Posted by Natalie DeCario on Sep 16, 2014 2:36:33 PM

When it comes to protecting your business, many owners should at least consider the basics for security. In the United States alone, more than 50% of employers utilize some form of surveillance equipment for their employees as well as for other operations in the workplace. Users of this type of video technology cite everything from loss prevention to improving time management as rewards for implementing these monitoring systems. However, there are plenty of other advantages that come with implementing IP video technology within a business.

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Topics: Video Management

Pure IP vs Merged Communication Systems

Posted by Natalie DeCario on Sep 15, 2014 11:30:00 AM

Enterprise-level VoIP solutions can be had in two specific types: The hybrid IP-PBX types that can support both IP and TDM communications, and pure IP solutions, sometimes called softswitches. The latter kind has many advantages of starting afresh, and not being "bolted on" to another technology — to include such things as greater manageability, ease of deployment, greater value, and standards-based designs that ease integration into IT processes and applications.

Eventually, the hybrid approach will be as out of favor as POTS are today. As of right now, IP-PBXs are still going strong, due in large part to the basic economics of business. Many organizations see that it still makes financial sense to preserve existing investments in TDM equipment. It's the hybrid approach that allows them to do that very thing. The obsolescence of the hybrid equipment, therefore, is a ways down the road.

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Topics: VoIP Solution

Chat with Nat: What has Your Favorite Wholesale VoIP Company Been Up to?

Posted by Natalie DeCario on Sep 12, 2014 1:54:00 PM

Happy Friday everyone! I know it’s that time of the week when you’re getting ready to close up shop and you start mentally preparing for the weekend. BUT… I want to share some great updates before you check out completely.

The first update I have to share is about some advertising we’re going to be doing. We’ve partnered with TMCnet’s Internet Telephony Magazine and the Channel Vision Magazine so if you haven’t seen our ads already, make sure you’re looking for them soon! We’re also doing some email blasts through Channel Vision that will be full of great resources for everyone in the wholesale VoIP industry.

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Topics: Wholesale VoIP

What are Small Business Owners Looking for in a Phone System?

Posted by Natalie DeCario on Sep 11, 2014 1:06:59 PM

Picture yourself as a small business owner whose business is growing every day. Your call volume is part of that growth but you’re realizing that your current system isn’t equipped to handle all of this growth. Now you find yourself back in the crazy phone system market trying to sift through endless options to find something that you think might work.

Have you ever found yourself in this situation? If you have, then trust me when I say you’re not alone! There are plenty of business owners who find themselves in this situation every day and it’s a business hardship that needs to be addressed. Thankfully, there are companies such as the VoIP and telecommunications review firm, Software Advice, who collect data on the VoIP and telecommunications industry so business owners in need have a place to get great information.

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Topics: telecommunications, Small Business,, Phone System

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