The Leading Wholesale VoIP Blog

Chat with Nat: The Bottle Episode

Posted by Cherie L. Steffen on Apr 24, 2015 9:45:28 AM

Good morning to you! As we close out this week and the last Friday in April, we realized we had a lot going on in our office over the past few days. Does that happen in your organization? Some weeks seemingly full of activities and so much taking place in one location? It's similar to a "bottle episode" on a television show. That was this week here! So for our weekly recap, we're giving you our version. Here's Chat with Nat: The Bottle Episode.

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Topics: Chat with Nat

Meet Our Porting Team!

Posted by Cherie L. Steffen on Apr 22, 2015 10:00:00 AM

Just the other day, we introduced you to our terrific Technical Support Team. We can't go without mentioning our other lovely group who you may speak with on the phones--Get ready for some more introductions as we will have you meet our Porting Team!

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Topics: Porting

Meet Our Technical Support Team!

Posted by Cherie L. Steffen on Apr 20, 2015 2:00:00 PM

Surely you’ve called a technical support line before. Picture it--you have no idea where you’re calling, who you’re talking to, or if you’re even going to reach a live person, but you know you need to talk to someone NOW. It can be maddening. You want a human; not a robot. And you want a human who knows how to handle your problem quickly and efficiently. It’s time you met our VI Technical Support Team.



The last time we introduced you to our Support Team, it was over a year ago. We have some new team members, the old ones may have new hobbies, some have had familial changes, etc. Whatever the case, it was time for an updated post. So let’s have you meet our Support Team again or for the very first time. They’re real, live humans in Pittsburgh, PA, and not robots. And they know their stuff.

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Topics: VoIP Technical Support

Chat with Nat: Take a Tax Break

Posted by Cherie L. Steffen on Apr 17, 2015 9:35:11 AM

Hello everyone and welcome to another fabulous week of recapping the happenings of VI! Hopefully this week wasn’t too taxing for you. Get it, TAXING? But by now, you should have completed your taxes and have time to fully invest a few minutes in this post. If not, read this week’s Chat with Nat: Take a Tax Break, and then go take care of business!

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Residual Translations: Problems & Solutions

Posted by John Livingston on Apr 15, 2015 11:00:00 AM

While the advent of number portability has opened up a whole new world of possibilities for consumers, it has also opened up several problems that can occur. John Livingston, a VoIP Innovations Technical Representative, knows all too well that one of those problems is residual translations. In today's post, he’ll be covering its definition, issues, and solutions.

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Topics: Porting

Business Plan to Start a VoIP Company: Part II, Equipment and Vendors

Posted by Nick Medina on Apr 13, 2015 10:00:00 AM

Now that you’ve decided to start a VoIP Company, you must now decide what equipment and vendors you will need. Your overall cost will vary depending on how much time and capital you plan on investing to start your VoIP Company. It will also vary depending on what vertical or verticals you have decided to focus on. The main components to your VoIP Company will include your VoIP carrier(s), switch equipment, and end-user equipment or software.

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Topics: Wholesale VoIP

Chat with Nat: Get Those Umbrellas Ready, It’s Raining VoIP!

Posted by Cherie L. Steffen on Apr 10, 2015 9:30:00 AM

Good morning, everyone! Thanks for taking time to visit with us today. April showers have been raining down upon us here in Pittsburgh. ‘Tis the season for stormy weather! So how about we shower you will all kinds of insightful information from this past week here at VoIP Innovations? Here’s this week’s Chat with Nat: Get Those Umbrellas Ready, It’s Raining VoIP!

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Topics: Chat with Nat

Part II: What Matters Most in a SIP Trunk Provider?

Posted by Cherie L. Steffen on Apr 9, 2015 9:00:00 AM

A few months ago, we shared with you an informative post titled What Matters Most in a SIP Trunk Provider? Now, Software Advice, a free online tool for researching VoIP software, just released the second half of their 2015 SIP Trunking report. The data was so extensive that they had to create two reports! Working with their research partner, Lightspeed GMI, Software Advice gathered 208 responses from random IT decision-makers over a five-day survey consisting of 30 questions.

We’ve worked closely with Software Advice over the past couple of months to present to you the most up-to-date research conducted in the VoIP industry. Remember such articles as What is the Ideal Phone Setup for Your VoIP System?, Free Communications Apps, Switching to VoIP, and Telecommunications Search Trends? Well, we’re doing it again with this post. Settle in as we present to you Part II: What Matters Most in a SIP Trunk Provider? For the complete article, please click here.

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Topics: SIP Trunks

Try Hosted Billing Free for the First 30 Days or 50 Invoices

Posted by Cherie L. Steffen on Apr 6, 2015 10:00:00 AM

Designed for telephony companies who are providing telecommunication services and are looking for an inexpensive and easy-to-use Hosted VoIP Billing Solution, the VoIP Innovations Hosted VoIP Billing System is one-of-a-kind. Right now, you can try our Hosted Billing free for the first 30 days or 50 invoices!

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Topics: Hosted Billing

Chat with Nat: Good News Friday

Posted by Cherie L. Steffen on Apr 3, 2015 10:03:05 AM

Greetings everyone and Hoppy April! (You see what we did there? Hoppy?!) Welcome to a new month and a new Chat. We’ll keep this one short and sweet as a Marshmallow Peep. Here is this week’s Chat with Nat: Good News Friday.

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Topics: Chat with Nat

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