The Leading Wholesale VoIP Blog

Chat with Nat: Notifications & an Important Question

Posted by Cherie L. Steffen on Jul 22, 2016 8:35:53 AM

Hello and welcome to Chat with Nat! Only one more week stands between you and another one of our popular promotions. But of course, we're not going to spill the beans yet! In the meantime, we'll supply you information about the happenings of the week around here. Let's get to it; here's Chat with Nat: Notifications & an Important Question.

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Topics: Chat with Nat

Is Security the Only Reason You Still Have a Landline Telephone?

Posted by Allison Boccamazzo on Jul 21, 2016 11:19:57 AM

A 2015 survey conducted by Statista found that 50 percent of U.S. households still have an operating landline telephone. Conversely, more than half of adults aged 18-44 say they live in a wireless-only household. Similarly, many businesses are transitioning away from traditional landline (i.e. copper, analog, TDM) networks to more advanced, scalable and affordable technology—like VoIP, which converts audio into digital data and sends it via broadband Internet (fiber optic, DSL or cable).

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Topics: landline telephone

Traffic Pumping: It Affects You More Than You Know

Posted by Allison Boccamazzo on Jul 19, 2016 9:45:41 AM

There is certainly no shortage today of illegal schemes designed to collect a quick dollar. There’s one practice, however, that has been deceiving consumers and organizations alike for decades: traffic pumping.

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Topics: Traffic Pumping

Chat with Nat: Tech Prefix Feature & End User Portal

Posted by Cherie L. Steffen on Jul 15, 2016 8:23:20 AM

Hello Chat with Natters and welcome to the (almost) weekend! We hope this post finds you well and that you had a productive and fruitful week. We're sailing right on through July, keeping busy, and working to make your business better. We’re also just about ready to debut another promotion, so be on the lookout for that announcement in a couple weeks. Let's cruise through this post; here's Chat with Nat: Tech Prefix Feature & End User Portal.

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Topics: Chat with Nat

Configuration: The Key to VoIP Success

Posted by Josiah Hritsko on Jul 13, 2016 10:44:00 AM

“Please press one for more options” is a classic line that we have all heard the telephone prompt us when we were attempting to make a phone call. Listening to all of the options that the phone reads aloud may seem like a hassle and reaching a person on the other side of the line may feel like finally completing a difficult run up a gruelingly long hill. For this reason it is important for your company to make life as easy as possible for the end user. Your company’s attempt to ease the service process for your end user can be helped with PBX Configuration. If your VoIP business is not using this correctly, you could fall into one of the top 10 technical pitfalls. In this post, we will explain the benefits of PBX/Switch Configurations and how they lead to an effective end user experience and overall VoIP success.

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Topics: VoIP Success, PBX/Switch Configuration

Basic VoIP Issues: 9 Tips for DIDs that Aren't Generating Traffic

Posted by Tom Cavey on Jul 11, 2016 12:56:19 PM

This post comes to you from our Technical Support Supervisor, Tom Cavey. Working on the frontlines for several years here at VoIP Innovations, he is well suited to discuss basic VoIP issues that may arise. One issue that Tom and his staff troubleshoot is the matter of DIDs that aren't generating traffic. He has nine suggestions for you to help get your DIDs working again. Take it away, Tom!

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Topics: DIDs, VoIP Issues

Chat with Nat: End User Portal & New Audio eBook

Posted by Cherie L. Steffen on Jul 8, 2016 8:30:00 AM

Happy Friday to you! Welcome to another weekly wrap up of the past few days at VoIP Innovations. Hopefully you've settled nicely back into work after the long holiday weekend! Around here, we were quite productive during this short week. Let's chat about it! Here's Chat with Nat: End User Portal & New Audio eBook.

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Topics: Chat with Nat

Redundancy: The Key to Data Loss

Posted by Josiah Hritsko on Jul 7, 2016 9:16:26 AM

In a previous post we discussed how technical mishaps can leave your company exposed. But, imagine how exposed your business can become after a natural disaster sweeps through the area and eliminates all of your computer data. What do you do? If your data is backed up, you will probably be less worried than if you did not take the proper steps to back up your data. In order to continue doing business, your company will have to suffer through a costly and painful restoration process. If the exhausting restoration process does not scare you, maybe this will: according to a study by Gartner Group, 43% of companies shut down immediately after major data loss, and of the remaining percentage only 6% survived within two years. Natural disasters, computer viruses, fires, and other accidents strike businesses often, so it’s best that your company is ready when one hits.

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Topics: Redundancy, Redundancy Array of Inexpensive Disks, Cloud Backups, Network Attached Storage

Why You Should Step Inside Our End User Portal

Posted by Cody M. Ferenchak on Jul 5, 2016 3:15:42 PM


VoIP Innovations has been known for its innovative and award winning features within its BackOffice, Titanium III. Every so often we like to shine some light on these features to make you aware of the attributes that exist in our platform to save you time and promote efficiency for you and your customers.

Today we’re going to put our End User Portal on “center-stage” and explain how your business can benefit from its many uses.

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Topics: End User Portal

Chat with Nat: Happy Independence Day!

Posted by Cherie L. Steffen on Jul 1, 2016 8:26:33 AM

Hello Chat with Natters and welcome to the upcoming Independence Day weekend. We're big fans of independence around here as you know, because we like enabling you to be independent business owners and ITSPs! So, are you ready to get the second half of 2016 underway? Well, ready or not, it’s here... Next week, we'll be kicking off a jam-packed July full of brilliant blog posts, valuable videos, and a popular promotion (we think it'll be popular, anyhow!). But for now, let's get this pre-4th of July blog party started; here's Chat with Nat: Happy Independence Day!

In Case You Missed It

Two posts came your way this week. In the first, "Are Your Technical Mishaps Leaving You Exposed?", we discuss tips for securing your network to protect you against having compromised systems, fraudulent activity, or DDoS attacks.

In the second post, "What is SIP Trunking and How Can My Business Benefit?", we define Session Initiation Protocol (SIP) Trunking, and let you know just how valuable it can be for your business. In case you missed either of these posts, check them out now.

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Topics: Chat with Nat

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