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Telecommunications

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Top 10 Tools to Help VoIP Businesses: Pt. I

Today we're handing over the reigns to Tim Klein, a Technical Service Representative II here at VoIP Innovations. Working on the front lines assisting our customers, Tim is well versed in the many...Read more

The Top 10 Causes of VoIP Audio Issues

Verizon’s “Can you hear me now?” campaign is perhaps one of the most recognizable and realistic we’ve ever seen (certainly at least over the last decade). Although the “can you hear me now?” guy...Read more

Porting Your Number in Three Simple Steps

You’ve decided to switch providers and have checked with your “winning” carrier and learned that your number is in fact portable (in other words, you can reassign your existing fixed-line or mobile...Read more

Cyber Monday: Our Top Blogs on Cyber Security

It’s the most wonderful time of the year…before the gift wrapping, ornament hanging, and tree trimming. Once again, we’re approaching Cyber Monday. This day is the holy grail of the holiday shopping...Read more

4 Reasons to be Thankful for our Fraud Detection Service

‘Tis the season for giving thanks, and we’ve got a lot to be grateful for. Nearing the top of our list is our Fraud Detection Service, which enables businesses to effectively detect VoIP fraud and...Read more

Entrepreneurship

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What is SIP Trunking and How Can My Business Benefit?

At this point, many business owners have heard of SIP trunking; however, they may not fully understand what the technology entails. That means they may not know if their business can benefit from it....Read more

Are Your Technical Mishaps Leaving You Exposed?

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

We're back! Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll...Read more

Improve your Business Strategy with our new “Scalable Execution” eBook

If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating strategy that is properly positioned with your...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are...Read more

VI News

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Chat with Nat: Giving Away ITEXPO Passes!

Greetings, Chat with Natters! Since we are smack dab in the middle of the giving season, we thought it was fitting to be in a giving mood. Our posts were big on giving some of our in-house experts a...Read more

Visit VoIP Innovations at ITEXPO 2017 in Fort Lauderdale!

Is it mid-December already? This warm weather in Pittsburgh with temperatures rising to the high 60s almost fooled us into thinking it was spring! With only a couple more weeks until the New...Read more

Chat with Nat: Hello December!

Welcome back to another edition of Chat with Nat! We trust you had a filling Thanksgiving and are ready to buckle down and make it through the last month of 2016. How about those goals that we...Read more

Chat with Nat: Happy Thanksgiving!

Greetings and salutations! We come to you early on a Tuesday as we know many of you will be busy traveling, eating, and shopping later this week. But before we take a little Thanksgiving break, let’s...Read more

Chat with Nat: Two Weeks In One

Greetings! Did you miss your weekly dose of Chat with Nat? Well, we’re back from our trip to Boston for INBOUND16 and ready to catch you up on what you missed for the past two weeks. Let’s get right...Read more

Chat with Nat: Giving Away ITEXPO Passes!

Posted by Cherie L. Steffen on Dec 9, 2016 8:11:42 AM

Greetings, Chat with Natters! Since we are smack dab in the middle of the giving season, we thought it was fitting to be in a giving mood. Our posts were big on giving some of our in-house experts a voice, giving you all the help you need to get out of sticky situations, and giving you the opportunity to chat with us in person. So let's get to all the giving in this week's edition. Here's Chat with Nat: Giving Away ITEXPO Passes!

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Topics: Chat with Nat, VI News

Top 10 Tools to Help VoIP Businesses: Pt. I

Posted by Tim Klein on Dec 8, 2016 8:48:38 AM

Today we're handing over the reigns to Tim Klein, a Technical Service Representative II here at VoIP Innovations. Working on the front lines assisting our customers, Tim is well versed in the many different types of tools available to find solutions for our callers. Without further ado, take it away, Tim!

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Topics: Telecommunications, VoIP Tools, VoIP Businesses

Visit VoIP Innovations at ITEXPO 2017 in Fort Lauderdale!

Posted by Cody M. Ferenchak on Dec 7, 2016 8:55:11 AM


Is it mid-December already? This warm weather in Pittsburgh with temperatures rising to the high 60s almost fooled us into thinking it was spring! With only a couple more weeks until the New Year, ITEXPO 2017 is right after that. Join us as we pack our travel bags with the tank tops and shorts we dug out last weekend, and fly down to the Broward County Convention Center for ITEXPO East 2017 in Fort Lauderdale, Florida.

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Topics: ITEXPO, VI News

The Top 10 Causes of VoIP Audio Issues

Posted by Allison Boccamazzo on Dec 5, 2016 9:20:13 AM

Verizon’s “Can you hear me now?” campaign is perhaps one of the most recognizable and realistic we’ve ever seen (certainly at least over the last decade). Although the “can you hear me now?” guy switched carriers—he's now working for Sprint—his renowned catchphrase remains truer than ever today in (almost) 2017 from when we first heard it back in 2002. This unfortunately says a lot about the continued issue of poor audio quality.

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Topics: Telecommunications, VoIP Issues

Chat with Nat: Hello December!

Posted by Cherie L. Steffen on Dec 2, 2016 8:34:57 AM

Welcome back to another edition of Chat with Nat! We trust you had a filling Thanksgiving and are ready to buckle down and make it through the last month of 2016. How about those goals that we discussed back in January? You have just under 30 days to reach them...or start making the goals achievable for 2017! We'll let you stew on that while we go ahead and begin this quick recap of our week. Here's Chat with Nat: Hello December!
 

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Topics: Chat with Nat, VI News

Porting Your Number in Three Simple Steps

Posted by Allison Boccamazzo on Nov 30, 2016 8:57:50 AM

You’ve decided to switch providers and have checked with your “winning” carrier and learned that your number is in fact portable (in other words, you can reassign your existing fixed-line or mobile number to your new provider). You’ve done all the pre-port preparation—all information is gathered and forms are filled out—and you’re ready to get started.

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Topics: Telecommunications, Porting, number porting

Cyber Monday: Our Top Blogs on Cyber Security

Posted by Allison Boccamazzo on Nov 28, 2016 8:46:22 AM

It’s the most wonderful time of the year…before the gift wrapping, ornament hanging, and tree trimming. Once again, we’re approaching Cyber Monday. This day is the holy grail of the holiday shopping season, and it’s also a holiday of sorts for cyber criminals. Widely touted as “hacker heaven,” Cyber Monday can pose some serious threats to consumers and businesses alike if necessary precautions aren’t taken.

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Topics: Telecommunications, Cyber Security

Chat with Nat: Happy Thanksgiving!

Posted by Cherie L. Steffen on Nov 22, 2016 8:29:42 AM

Greetings and salutations! We come to you early on a Tuesday as we know many of you will be busy traveling, eating, and shopping later this week. But before we take a little Thanksgiving break, let’s gobble up this post. Here’s Chat with Nat: Happy Thanksgiving!

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Topics: Chat with Nat, VI News

4 Reasons to be Thankful for our Fraud Detection Service

Posted by Allison Boccamazzo on Nov 21, 2016 11:01:37 AM

‘Tis the season for giving thanks, and we’ve got a lot to be grateful for. Nearing the top of our list is our Fraud Detection Service, which enables businesses to effectively detect VoIP fraud and lower (if not, eliminate) the risks associated with it. This is a pretty significant tool, considering that research shows telecommunications providers can lose up to $150 million per year due to fraudulent calls.

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Topics: Telecommunications, VoIP Fraud, VoIP Fraud Detection

Chat with Nat: Two Weeks In One

Posted by Cherie L. Steffen on Nov 18, 2016 9:08:00 AM

Greetings! Did you miss your weekly dose of Chat with Nat? Well, we’re back from our trip to Boston for INBOUND16 and ready to catch you up on what you missed for the past two weeks. Let’s get right to it; here’s Chat with Nat: Two Weeks In One.

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Topics: Chat with Nat, VI News