The Leading Wholesale VoIP Blog

Chat with Nat: Intern Takeover + BackOffice Features

Posted by Cherie L. Steffen on Jul 24, 2015 9:30:00 AM

Hello everyone! Thanks for visiting us this on this lovely Friday. Have you ever felt as though you were having the Best Week Ever? That's how we feel about our interns this week. Sometimes millennials can get a bad rap; not so of the ones we have joining us for the summer. They're on point with whatever tasks we ask of them and are always up to the challenge. This week, we feel like they nailed it. Create a colorful and informative infographic. Done. Film a simple, yet useful, video to help others learn. Finished. We were highly impressed. Let's hope they didn't jump the shark! Forgive us if Sharknado 3 is still on the brain. We digress. Also, we have some updates in our BackOffice to tell you about! So let's get to it--here's Chat with Nat: Intern Takeover + BackOffice Features. 

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Topics: Chat with Nat

Why Worry About Automated Billing Alerts?

Posted by Lea Chrisman on Jul 23, 2015 11:50:00 AM

Your phone is on the table 5 feet away from you and it starts to vibrate. You immediately check to see why. Oh, it's just a text from Mary down the street. Her cat ran away...again.

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Topics: Hosted Billing, Billing Alerts

How To Achieve Stress-Free VoIP Billing [Infographic]

Posted by Cody M. Ferenchak on Jul 22, 2015 4:00:00 PM

Ok, so we've been talking about all things VoIP billing with our recent blog posts including automated billing, automated collections, reporting this, alerting that. We have our foundation beneath us, but how do we tie it all together? Especially in a way that promotes success for all of those involved?

This can all be a little overwhelming, but have no're in luck!  We chained an intern to his cubicle until he came up with a remedy to achieve stress-free billing. Only feeding him coffee and seeds from the tree of intellect, he came through with a riveting infographic (because those are always fun)! 

Below you can follow the graphics and tips regarding stress-free billing, collections, alerts and integration practices that will take any unnecessary frustration out of your ITSP!

Take deep breaths and enjoy!

*We assure you no interns were harmed in the creation of this infographic.

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Topics: VoIP billing

Chat with Nat: Billing + Baseball

Posted by Cherie L. Steffen on Jul 17, 2015 9:30:00 AM

Happy Friday! We hope this post finds you well and that you had an amazing week! We're cruising on through July, keeping productive, and working to make your busy lives better. We're going to dive into this quick Chat with Nat: Billing + Baseball, and then get right back to business!

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Topics: Chat with Nat

5 Things No One Told You About Your VoIP Billing System

Posted by Cherie L. Steffen on Jul 16, 2015 3:38:32 PM

Let’s say you just set up a VoIP billing system for your brand new business. First of all, congratulations! But now what? Do you know everything that it can and should do for you? If you don’t have an in-house expert on the ins and outs of billing, the responsibility may fall upon you to figure it out. But we’re here to help you; we’ll let you in on five things no one told you about your VoIP billing system that you definitely need to know. 

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Topics: Hosted Billing

Getting Smart with Automated Billing

Posted by Cody M. Ferenchak on Jul 15, 2015 3:46:00 PM

So you want to get smart with your VoIP billing system, do ya? Well, your ambition has lead you to the right place! In this article we are going to discuss how to get your business running even more efficiently with the use of automation in collections and reporting. Once these practices are implemented, we promise that your internal and external transactions will be more organized and go much smoother. Get smart by learning how to better manage and report on your account receivables and invoices with the ability of reporting. Even better, all of this is at your hands with VoIP Innovations’ BackOffice!

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Topics: Back Office, New Features

Chat with Nat: Back to the Grind

Posted by Cherie L. Steffen on Jul 10, 2015 9:30:00 AM

Good morning! We hope all of you had a safe, relaxing, and fun Independence Day! As many of you are settling into the post-holiday, back to work grind, we are too. It’s time to get down to business as usual around here and after a short week, that means a crazy busy week. You know how that goes, right? So we’re keeping this post short and sweet so we can focus on some other important features for you. Let’s get to it—here’s Chat with Nat: Back to the Grind.

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Topics: Chat with Nat

Quiz: How Well Does Your VoIP Billing System Monitor Sales?

Posted by Cherie L. Steffen on Jul 7, 2015 11:53:38 AM

We love quizzes around here. They’re simple, fun, easy, and sometimes you just want a quick answer to your “Am I on the right track?” or “Is this right for me?” questions. Well, we have a quiz for you today—it’s all about figuring out if your current billing system monitors sales well. Think about it, if it’s not monitoring sales correctly, how are you to even know how much revenue you’re making? The right VoIP billing system will clearly reveal that and all of the analytics you need to know. So go ahead and take this quiz. Simply answer yes or no! 

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Topics: Hosted Billing

Chat with Nat: Life, Liberty + The Pursuit of VoIPiness

Posted by Cherie L. Steffen on Jul 2, 2015 9:30:00 AM

Are you ready to get the second half of 2015 underway? It’s here! Hello July and welcome to Chat with Nat: Life, Liberty + The Pursuit VoIPiness. We’re going to have a jam-packed July full of informative blog posts, entertaining videos, colorful infographics, and more to expand your knowledge, save you time, and make sure you get a chuckle or two. Let’s jump into this post!

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Topics: Chat with Nat

Top 10 Things to Look For in a VoIP Billing System

Posted by Cody M. Ferenchak on Jul 1, 2015 3:05:03 PM

Let’s face it, business is almost completely conducted online. It simplifies every stage of the marketing mix, accounting, PR, sales and anything else that is fundamental to keeping a business running like a well-oiled profit machine. As an inbound marketer here at VoIP Innovations, the benefit of conducting all of my work online is so much better than having to deal with any other lagging methods of marketing. What’s really insane is that if it weren’t for this thing we call the World Wide Web, I wouldn’t be employed, even crazier:

Inbound wouldn’t exist. It’s almost unimaginable thinking of how my duties would carry over to a non-cyber platform. It’s almost unimaginable, and near impossible. So let’s think for a moment, are there business practices stuck in the past that we still implement today? Would those practices be more efficient if conducted online? Would your bottom line increase if they were? I’m sure we can come up with a few methods that are surely lagging behind in today's world of automation. 

I’m going to narrow this down to one common business practice because it’s so crucial to clients and businesses alike, especially if you're an ITSP. This practice would be automated billing.

Let’s dive right in and break down the top 10 things to look for in a billing system for your VoIP business.

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We are an industry leading Wholesale VoIP services provider who is interconnected with the telecommunications industry’s top VoIP carriers. Our dedicated staff brings over 20 years of telecommunications knowledge to the table and we are focused on developing the best VoIP technology in the industry.

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