Subscribe

Get Free Widget
viBlogTitleImg2-2.png

Telecommunications

telecommunications_2-1.jpg

Four Reasons Why Smart Business Owners Love SMS and MMS

Today, companies are competing in a world where more people have a mobile phone than a toilet or toothbrush. In this mobile-minded age, one of the most powerful ways for businesses to engage and...Read more

Three Avant-garde Ways to Boost Business with SMS and MMS

Smartphone technology has vastly matured since the launch of the original iPhone. Stronger computing power and improved networking speeds have enabled providers to roll out a slew of next-generation...Read more

SMS and MMS: What’s the Difference?

In a world where half of customers prefer texting for service and support, short message service (SMS) and multimedia message service (MMS) have become vital for engagement and retention. A 2014...Read more

The 411 on Location Tracking for E911

Location tracking seems to be the most neglected, albeit crucial, aspect of E911 today. With over 150,000 emergency wireless calls being made in the U.S. each day, it’s good to see the FCC mandating...Read more

Investing in E911: Three Fees to Know

Do a quick Google search and you’ll see that significant strides are currently being made to improve the nationwide implementation of E911—a service that automatically transmits a wireless caller’s...Read more

Entrepreneurship

Entrepreneur_3-1.jpg

What is SIP Trunking and How Can My Business Benefit?

At this point, many business owners have heard of SIP trunking; however, they may not fully understand what the technology entails. That means they may not know if their business can benefit from it....Read more

Are Your Technical Mishaps Leaving You Exposed?

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

We're back! Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll...Read more

Improve your Business Strategy with our new “Scalable Execution” eBook

If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating strategy that is properly positioned with your...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are...Read more

VI News

VI_Pics_1-1.png

Chat with Nat: Fastlane February

Hello Chat with Natters! While it seemed January would never end, February is already starting to quickly fly by. We're almost at the midway point of the month. The long awaited ITEXPO has come and...Read more

Chat with Nat: A Super Kickoff to ITEXPO!

Greetings and salutations! The clock is just about to run out as we countdown to another trip to ITEXPO. Have you caught your complimentary ExpoPlus Pass yet? The link is below; get...Read more

Chat with Nat: ITEXPO, Openings, and Kudos

Welcome to the last Chat with Nat of the month. Normally it seems as if these months fly by, but January just keeps on going! We hope you were able to keep your resolutions and at least somewhat...Read more

Chat with Nat: We're Hiring!

Greetings everyone. We trust you made it safely through Friday the 13th and this past week. We went unscathed as well! Around here, we've been busy gearing up for ITEXPO, writing informative...Read more

Chat with Nat: ITEXPO, Awards, & Recognitions

Welcome to this week’s Chat with Nat. We've had a full week around the office--planning for ITEXPO, writing, celebrating, welcoming--and of course today, making sure not to walk under any ladders or...Read more

Allison Boccamazzo

Recent Posts

Four Reasons Why Smart Business Owners Love SMS and MMS

Posted by Allison Boccamazzo on Feb 14, 2017 8:42:36 AM

Today, companies are competing in a world where more people have a mobile phone than a toilet or toothbrush. In this mobile-minded age, one of the most powerful ways for businesses to engage and retain customers is through short message service (SMS) and/or multimedia message service (MMS). With research showing that texting is the most widely-used smartphone feature among device owners of all ages, it would be wise for business owners to incorporate mobile messaging into their brand strategy.  

Read More

Topics: Telecommunications, SMS, MMS

Three Avant-garde Ways to Boost Business with SMS and MMS

Posted by Allison Boccamazzo on Feb 7, 2017 8:38:56 AM

Smartphone technology has vastly matured since the launch of the original iPhone. Stronger computing power and improved networking speeds have enabled providers to roll out a slew of next-generation communication capabilities, from Apple’s FaceTime to Google’s built-in virtual assistant (part of its all-new, highly anticipated Pixel phone).

Read More

Topics: Telecommunications, SMS, MMS

SMS and MMS: What’s the Difference?

Posted by Allison Boccamazzo on Feb 1, 2017 8:36:13 AM

In a world where half of customers prefer texting for service and support, short message service (SMS) and multimedia message service (MMS) have become vital for engagement and retention. A 2014 study, for instance, found that nearly one-third of customers believe it’s important for companies to make texting an available support option; meanwhile, 47 percent believe that texting would improve their overall satisfaction.

Read More

Topics: Telecommunications, SMS, MMS

The 411 on Location Tracking for E911

Posted by Allison Boccamazzo on Jan 25, 2017 10:53:14 AM

Location tracking seems to be the most neglected, albeit crucial, aspect of E911 today. With over 150,000 emergency wireless calls being made in the U.S. each day, it’s good to see the FCC mandating the delivery of location data for 80 percent of cell phone calls by 2021 (the commission is requiring that carriers place GPS receivers in phones to deliver more specific location information).

Read More

Topics: Telecommunications, E911

Investing in E911: Three Fees to Know

Posted by Allison Boccamazzo on Jan 17, 2017 8:46:09 AM

Do a quick Google search and you’ll see that significant strides are currently being made to improve the nationwide implementation of E911—a service that automatically transmits a wireless caller’s location to the call receiver.

Read More

Topics: Telecommunications, E911

A Quick List of Every E911 Feature You Need to Know About

Posted by Allison Boccamazzo on Jan 11, 2017 8:55:53 AM

With over 70 percent of 911 calls today being placed from wireless phones, E911 has become a vital feature of the North American telephone network 911 emergency-calling system. With the FCC cracking down on E911 (the commission is working to mandate the delivery of location data for 40 percent of cellphone calls by 2017 and 80 percent by 2021), chances are E911 will soon become a top priority within your organization if it isn’t already.

Read More

Topics: Telecommunications, E911

Still Looking for a 2017 Resolution? Try E911.

Posted by Allison Boccamazzo on Jan 4, 2017 10:00:50 AM

When it comes to emergency response, we’ve seen significant tech advancements in recent years. For example, we’ve seen the slow-but-steady rollout of police body cameras for increasing account accuracy and officer accountability. Meanwhile, the number of text-to-911 implementations has steadily increased to help victims that are hard of hearing and to assist in situations where voice calling may be dangerous.

Read More

Topics: Telecommunications, E911

VoIP Businesses: Here’s Your 2017 To-Do List

Posted by Allison Boccamazzo on Dec 28, 2016 10:00:00 AM

It’s hard to believe that 2017 is right around the corner. These remaining days are crucial for one reason: strategic planning. Whether that means ensuring you’ve invested in the right products/services or finalizing quarterly/yearly objectives, planning is essential—and time is of the essence. For VoIP-based businesses that have yet to iron out their 2017 strategic roadmap, we'll give you three things to do to ensure a positive and profitable start to the year.

Read More

Topics: Telecommunications, 2017

VoIP Audio: Do You Hear What I Hear?

Posted by Allison Boccamazzo on Dec 22, 2016 8:46:30 AM

This holiday season, we’re hearing a lot of familiar sounds: bells ringing, choirs singing, the clacking of hooves during winter carriage rides. For VoIP-based businesses, however, the question isn’t necessarily “Do you hear what I hear?” but rather, “What don’t I hear that I should be?”

Read More

Topics: Telecommunications, VoIP Issues

The Ins and Outs of Latency

Posted by Allison Boccamazzo on Dec 20, 2016 9:17:07 AM

When it comes to any appointment, meeting or call, chances are you’re going to make sure you’re not late. If you are, you’ll begin working off an unorganized schedule that will leave you feeling muddled and hectic. If you ask us, this same rule of thumb should apply to the technology behind VoIP calls; voice packets that are “late,” so to speak, will only disrupt call quality and efficiency. This is exactly what makes network latency an issue for so many businesses today.

Read More

Topics: Telecommunications, VoIP Issues, Latency