When it comes to emergency response, we’ve seen significant tech advancements in recent years. For example, we’ve seen the slow-but-steady rollout of police body cameras for increasing account accuracy and officer accountability. Meanwhile, the number of text-to-911 implementations has steadily increased to help victims that are hard of hearing and to assist in situations where voice calling may be dangerous.
There’s no denying that technology has evolved to help drastically improve emergency response and public safety; however, there’s one area that still largely needs improving: E911.
E911 is a North American telephone network feature of the 911 emergency-calling system that automatically associates a physical address with an incoming call from a wireless phone. In short, E911 allows emergency responders to, as precisely as possible, determine the location of a wireless caller.
Despite the fact that about 70 percent of 911 calls today are placed from wireless phones, research shows that we continue to fall short in terms of E911 implementation. A 2015 national investigation conducted by USA Today, for instance, found that the average chance of 911 getting a quick fix on location ranges from as low as 10 percent to as high as 95 percent. In some of the nation’s largest states, like California and Texas, about two-thirds of cellphone calls made to 911 between the years 2010 and 2013 didn’t share location.
So, what does this mean for business owners or key decision makers in 2017? In today’s world where nearly 75 percent of companies (likely including your own) either currently or will soon adopt BYOD (Bring Your Own Device), E911 is vital for ensuring employee and organizational safety. It’s a simple feature that delivers extraordinary (in some cases, life-saving) value, and it takes little to no effort to implement with the right VoIP service provider.
Make 2017 equally safe for you and your employees as you wish it to be successful. Check out these other blogs for more information on E911: