TADHack-mini 2019: Inventive Use Cases for Voice, SMS, and WebRTC

Posted by Natalie DeCario on March 18, 2019 at 11:36 AM


Yesterday we completed another fantastic TADHack-mini event in Orlando, Florida. The event began Saturday morning and wrapped up Sunday with pitches and awards. There were seven participating teams this year and four of them utilized our CPaaS product, Apidaze.

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Tags: CPaaS, Apidaze, REST API, Programmable Telco

VoIP Innovations Launches Showroom, First CPaaS Marketplace for the Channel

Posted by Hugh Goldstein on March 14, 2019 at 2:39 PM

The Showroom allows channel partners to resell white-labeled CPaaS apps and services, and developers to monetize the communications services they build.

Pittsburgh, PA - March 14, 2019 - VoIP Innovations (VI) is proud to announce that it has launched its VoIP Innovations Showroom platform. The VI Showroom is an extension of the capabilities available within VI’s Apidaze CPaaS (Communications Platform as a Service) offering. The VI Showroom allows developers to distribute the apps and services they build to VI’s channel and client base of 2000 service providers and enterprises. It provides VI’s channel partners and resellers access to white-labeled CPaaS, as well as pre-built communications apps and services, creating a simple path to participate in the estimated $8.1 Billion marketplace for CPaaS services in 2019. VI Showroom initial applications and services will include natively-developed apps, as well as solutions from Voxist, VoIPly, and FaxLogic.

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Tags: VI News, Communications, Apidaze, Showroom, Reseller, Developer, channels

How WebRTC Equips Your Contact Center

Posted by Natalie DeCario on February 25, 2019 at 6:00 AM

Web Real-Time Communication (WebRTC) is a set of features within unified communications (UC) that offers new capabilities to your contact center. It is a technology that expands communications to offer customers the ability to simply click a button when they want to speak directly to a service agent when logged onto an application or when browsing your website.

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Tags: WebRTC, Contact Center, UCaaS

We just rolled out Virtual CLEC capabilities enabling CPaaS and SIP Trunking with our own numbering ranges!

Posted by Natalie DeCario on February 19, 2019 at 11:42 AM


VoIP Innovations (VI) is proud to announce that it has become a virtual competitive local exchange carrier (CLEC). For over 10 years, VI has provided customers with comprehensive and transparent choices across a range of voice networks. As a virtual CLEC, VoIP Innovations can now provide its own network when delivering CPaaS (communications platform as a service) and SIP Trunking solutions. VI numbers have the lowest cost, offer rapid porting, and support all premium VI services.

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Tags: Telephony, VoIP, ITSP, CLEC

A Comparison Between UCaaS and CPaaS

Posted by Natalie DeCario on February 11, 2019 at 6:00 AM

If your phone system contract is up for renewal, it’s likely a good time for you to consider a migration to cloud communications. There are a lot of technologies through voice over internet protocol (VoIP) that make accessing calls over the internet an affordable alternative to traditional, landline options. Two of the considerations you’ll want to include in your exploration are unified communications as a service (UCaaS) and communications platform as a service (CPaaS).

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Tags: Enterprise, CPaaS, API, UCaaS

Everything you need to know about the VoIP Innovations Showroom in one video!

Posted by Natalie DeCario on February 4, 2019 at 12:52 PM
 
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Tags: CPaaS, API, Showroom, Reseller, Developer

Types of APIs: Choose the right API for your project

Posted by Ivan Serrano on February 1, 2019 at 9:39 AM

In 2014, there were 5.4 billion Internet of Things (IoT) connected devices worldwide. By 2020, IoT connected devices are expected to increase to 30 billion. As new technologies and innovations emerge, internet connect devices need to continuously evolve to keep up. From thousands of mobiles apps to the multitude of internet connected devices, the ability to transfer data securely and seamlessly is in high demand.  

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Tags: API, REST API, JSON

How WebRTC Is Powering Customer Engagement

Posted by Natalie DeCario on January 28, 2019 at 6:00 AM

Web real-time communications (WebRTC) is transforming how the enterprise fosters customer engagement. And because customer experiences are driving their overall satisfaction with a particular business, improved customer engagement means there's an opportunity to assist customers with any challenges. Furthermore, enterprises are equipped to understand customer preferences and the drive in higher sales numbers.

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Tags: Video Conferencing, Enterprise, WebRTC, Contact Center

[Infographic] What MSPs Should Look for in a CPaaS Provider

Posted by Natalie DeCario on January 25, 2019 at 6:00 AM


With the rise of the cloud and all its advantages, more enterprises are looking to benefit from services such as communications platform as a service (CPaaS) solutions. However, as an MSP, it's important to make the right recommendations about CPaaS solutions for your customers. If you're currently evaluating CPaaS providers or have yet to begin, discover five key qualities to look for in this blog. From programmable services to automation to enhanced control and more, the right CPaaS solution will ensure your customers get the service they need. And if you're ready to learn more, contact VoIP Innovations to discover our CPaaS offerings, including Apidaze.

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Tags: Communications, CPaaS, Apidaze

We're Hiring! Want to Join Our Team?

Posted by Natalie DeCario on January 21, 2019 at 1:03 PM


Our company is positioned for some serious growth this year! To keep up with the demand, we need to bring on some additional team members. All positions will be based in our Pittsburgh, PA office. If you have questions about any of the openings, please contact us today at +1 412-347-0109. We look forward to meeting you!

  • Inside Sales Rep

    • Seeking a high energy inside sales and business development talent in Pittsburgh. VoIP Innovations is a leading provider of telecom and SIP trunking services to service providers, MSPs, VARs, contact centers, and enterprises. The Inside Sales Business Development Representatives we are looking for will be ambitious professionals who will sell software and telecommunications services to customers across the world. Read the full description or apply here. >>

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Tags: VI News

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