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Increase Your Revenue With New E911 Call Monitoring Services

Posted by Natalie DeCario on January 21, 2020 at 1:15 PM

Have you been searching for an innovative new service that can increase your revenue? Good news! We just launched the exact service you’re looking for. It’s called E911 Call Monitoring and your end users are going to love it.

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Tags: E911

Webinar: How ITSPs & MSPs Lower Costs by Switching to Wholesale SIP

Posted by Natalie DeCario on January 13, 2020 at 3:07 PM

As an ITSP (internet telephony service provider) or MSP (managed service provider), you understand the balance of offering high-quality services at a price point that makes you and your end users happy. We know this isn't a new concept, but in our upcoming webinar, we want to show you how wholesale SIP trunking gives you the same quality of service, but with a much more flexible and scalable pricing structure.

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Tags: wholesale sip trunking

November 2019 BackOffice Feature Releases

Posted by Natalie DeCario on December 3, 2019 at 11:01 AM

New Releases

  • Toll-Free Number Filtering: We added an option that allows you to view only Toll-Free or local DIDs rather than all DIDs when viewing DID usage reports.
  • SMS Delivery Receipts: You now have the ability to configure Delivery Receipts for SMS via the BackOffice dashboard or the API. The receipts are delivered to the destinations that are assigned to the individual DIDs.
  • New API Methods: These new methods allow you to purchase DIDs directly from the VoIP Innovations extended inventory


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Tags: Back Office, Telecom, release notes

Wholesale SIP Trunking: The Advantage for ITSPs and MSPs

Posted by Allison Boccamazzo on November 26, 2019 at 9:55 AM

For organizations that still use traditional landlines, SIP trunking creates an easy pathway to VoIP by providing a seamless connection to the business phone system. The projections from 
Data Bridge Market Research show that adoption rates are on the rise, and we can expect to see the global SIP Trunking market hit almost $29 billion by 2025.

SIP trunking offers significant advantages to Internet Telephony Service Providers (ITSPs), Managed Service Providers (MSPs) and resellers, but there are differences in how SIP trunking is handled. Traditional SIP trunking, for example, is geared toward the end-user who wants to pay one flat fee per month. Sometimes, this price is reduced as part of a multi-year agreement. While there's nothing wrong with this approach, there are other options worth considering. Particularly, wholesale SIP trunking.

Why Wholesale SIP Trunking?

Wholesale SIP trunking has taken off in the last few years, offering enterprise customers the option to be charged based on usage. In this way, customers only pay for minutes used regardless of how many endpoints they have. Essentially, this means you never have to worry about capacity planning again. You can increase or decrease usage on-demand and pay only for the minutes you use.

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Tags: wholesale sip trunking

VoIP Innovations has been acquired by Sangoma Technologies!

Posted by Natalie DeCario on October 18, 2019 at 8:34 PM

We are proud to announce that today, VoIP Innovations was acquired by Sangoma TechnologiesHeadquartered in Toronto, Canada, Sangoma offers business unified communications and phone system services to SMBs, Enterprises, OEMs, and Service Providers. They are the primary developer and sponsor of the world-class open source platforms, Asterisk and FreePBXView the official press release announcement here.

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Tags: VI News

That's a Wrap for TADHack Global 2019!

Posted by Natalie DeCario on October 14, 2019 at 1:40 PM

Yesterday we wrapped up another fantastic year of TADHack Global! We want to extend a huge thank you to the location leaders, participants, and other sponsors who made this possible. Also, thanks to Alan Quayle for organizing the entire event!

We saw a great turnout in the eight locations plus our remote participants, and the ingenuity we saw in the hacks was quite impressive. However, we had to narrow it down to the best of the best. Here are the top three hacks who utilized VoIP Innovations and Apidaze technologies:

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Tags: Apidaze, API, SMS, voice

Countdown to TADHack Global 2019!

Posted by Natalie DeCario on October 1, 2019 at 1:42 PM

We're only a few days away from this year's TADHack Global, and we're proud to be a returning sponsor! The event runs October 12-13, and you'd be amazed at the types of hacks the participants build in such a short amount of time. We'll have physical locations set up in Chicago, Belgrade, Berlin, Johannesburg, London, the Netherlands, Romania, and Popayan. The event is also open to remote participants from anywhere around the world. If you plan on attending the Chicago location, you'll join over 150 other participants, and you'll get to work with our Development Operations Engineer, Joe Aponick. We'll also have another development resource, Ali Barin, at the Berlin location. Please don't hesitate to ask these guys for help!

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Tags: CPaaS, Apidaze, events

New Countries Now Available at VI!

Posted by Natalie DeCario on July 11, 2019 at 9:43 AM

Our international coverage is continuing to grow! We just added or extended coverage in 15 countries.

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Tags: International

Off-net E911 Services at VoIP Innovations!

Posted by Victoria McNulty on June 24, 2019 at 10:12 AM

If your E911 services are not meeting your needs, it’s time to consider additional options. Your current provider might not offer the services, or you may not be happy with their pricing. Now let’s say you want to explore new providers, but don’t necessarily want to port your numbers to a new carrier. One way that VoIP Innovations can help you solve this is by offering Off-net E911 services to all our customers!

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Tags: E911

Upcoming VI Events

Posted by Natalie DeCario on June 11, 2019 at 10:06 AM

Mark your calendars! VI is attending three events this month. Here’s the lineup:

APIdays | Amsterdam | June 18-19

VoIP Innovations is proud to be one of the sponsors for the APIdays conference. This year’s event focuses on contextual communications. If you’re attending the conference please make sure to add the VI speakers to your agenda:

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Tags: CPaaS, Showroom, Developer, events

Retail vs Wholesale: Which SIP Trunk is for you?

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