Running a VoIP business for more than a decade has taught me that time is our most valuable asset. When I first started out, time wasn’t as big of a deal. But as my company grew, time became the obvious chokepoint. I suppose it makes sense; having fewer clients means you have fewer technical support calls, fewer billing issues, and fewer number ports. Later in my career, I learned to value my time over money. You can always make more money, but you can’t make more time. Or can you?
Much like with anything in life, if you fail to plan, more than likely you are planning to fail. When it comes to something small like forgetting to plan ahead for lunch, no big deal; head to your office cafeteria. But when the task is larger in scale, such as porting the numbers for your entire business, you will absolutely want to be prepared for the process. Omitting the smallest detail can leave you in quite a time-monopolizing, money-dwindling bind. Save yourself the trouble; before you fall into any number porting pitfalls, read through these ten failures so you don’t become one.
When researching VoIP providers, you are bound to have many questions that need answered before you find the right fit. Questions that immediately come to mind might be, "Can I choose my ULCs?" or "Can I automate my number porting?" but, one area that should not be ignored is a VoIP provider's stance on SMS services. To help guide your VoIP provider search, we're going to answer 8 Questions When Choosing VoIP SMS Services in today's Talking with Tapolci video!
Lately, we've been doing a lot of talking about forming a business strategy for your company. We started by creating a simple definition of our target market, then defining buyer personas and how to solve their pain points with a differentiator. Then, we set our long and short term goals to keep our priorities on track.
Today, we are going to wrap up this three-part business strategy series by talking about holding a Planning Session and organizing a celebration for your team.
There are times in life in which you want it all. You want to succeed, to be happy, maybe you just want a lot of cash. Far too often, we try to be the best at it all, stretch ourselves thin, and burn out. This is why it's important to set goals. Goals help to prioritize your time, gain sight on what's truly important, and ignore distractions.
If you hope to have a successful business, you must set company goals, motivate yourself and your team, and ignore the distractions that will dash your priorities.
When dealing with a VoIP service wholesaler, the BackOffice is where you handle your business operations such as ordering and managing DIDs, porting numbers, organizing groups and endpoints, and so much more. While a BackOffice is imperative for your VoIP company’s survival, they are not all created equal. To guarantee that your company is operating at its full potential, make sure that your BackOffice includes all of the following features.
In keeping with the theme of strategy, I want to explore a few more items from my post called, 10 Things Your Business Strategy May Be Missing. In this post, I will explain why your company’s Profit/X, Critical Numbers and Company Priorities should all align. These tips will be useful in starting a VoIP company of your own, or any type of business for that matter.
So, how do you build an industry-dominating business that has sustainable top line revenue with responsible margins and customers beating down your door? It all starts with defining your company's identity through your beliefs, core values, purpose, and BHAG. Your identity is the foundation that you will build the rest of your company on. Every decision you make revolves around this foundation. These decisions include who we hire, what products we sell and how we treat each other, our stakeholders, our customers, and our vendors. This is the beginning foundation of an industry-dominating business strategy.
The key to company growth is to build upon a well-planned strategy. With a strategy in place, you will have a solid foundation to work towards long-term goals and company growth. It is imperative that you have a business strategy in place, but if your company isn't experiencing growth or you don't seem to be reaching your goals, it might be time to reevaluate your strategy. Today, I want to share with you 10 items I always include in our business strategies that have helped us create an industry leading VoIP wholesale company.
At VoIP Innovations we strive to build our products to maximize service manageability for VoIP resellers, ITSPs (Internet telephony service providers) and the Enterprise communities by providing carrier aggregation, system automation and data transparency. These attributes exist within our wholesale DID origination services and now exist within our wholesale VoIP SIP termination services.