Customers expect to have a seamless experience when browsing a company website. Today, online tools can make your website as smooth as it should be. One of the best tools that companies use to aid in this task is called an API, or Application Programming Interface. This is a means of doing tasks through a set of functions on a computer. Essentially, this is a way that online programs connect and communicate with each other. Without these interfaces, interacting with websites would be nearly impossible.
“Please press one for more options” is a classic line that we have all heard the telephone prompt us when we were attempting to make a phone call. Listening to all of the options that the phone reads aloud may seem like a hassle and reaching a person on the other side of the line may feel like finally completing a difficult run up a gruelingly long hill. For this reason it is important for your company to make life as easy as possible for the end user. Your company’s attempt to ease the service process for your end user can be helped with PBX Configuration. If your VoIP business is not using this correctly, you could fall into one of the top 10 technical pitfalls. In this post, we will explain the benefits of PBX/Switch Configurations and how they lead to an effective end user experience and overall VoIP success.
In a previous post we discussed how technical mishaps can leave your company exposed. But, imagine how exposed your business can become after a natural disaster sweeps through the area and eliminates all of your computer data. What do you do?
If your data is backed up, you will probably be less worried than if you did not take the proper steps to back up your data. In order to continue doing business, your company will have to suffer through a costly and painful restoration process. If the exhausting restoration process does not scare you, maybe this will: according to a study by Gartner Group, 43% of companies shut down immediately after major data loss, and of the remaining percentage only 6% survived within two years. Natural disasters, computer viruses, fires, and other accidents strike businesses often, so it’s best that your company is ready when one hits.
If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating
strategy that is properly positioned with your company’s core beliefs. In this new eBook, “Scalable Execution: Tactics for a Killer Business Strategy” by President of VoIP Innovations, Jason Tapolci, you will discover how to successfully implement and manage your company’s strategy through execution planning.