Natalie DeCario

Natalie DeCario
Natalie DeCario is the Marketing Manager at VoIP Innovations. You can catch her either rambling about the hot topics in communications solutions or planning her next great Halloween costume.
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Recent Posts

CPaaS and WebRTC Emerge as Important Players in VoIP

Posted by Natalie DeCario on December 10, 2018 at 6:00 AM

Voice over Internet Protocol (VoIP) continues to gain momentum as legacy phone branch exchange (PBX) contracts run out and business owners realize the cost savings and features available through VoIP. As the year draws to a close, it’s a good idea to look ahead to the emerging technology that will shape VoIP installations in 2019, including Communications Platform as a Service (CPaaS) and Web Real Time Communications (WebRTC) – largely empowered through application programming interfaces (APIs).

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Tags: CPaaS, WebRTC, VoIP

Why Web Application Vulnerabilities Demand Attention

Posted by Natalie DeCario on November 14, 2018 at 6:00 AM

IT professionals dedicate a lot of energy to security, creating business continuity plans that include extensive attention to the network, endpoint security and recovering data in the event of a breach. It’s become evident that one area is often overlooked in security strategies: web application vulnerabilities.

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Tags: Cyber Security, Web applications

TADSummit 2018: What is VI Revealing?

Posted by Natalie DeCario on November 12, 2018 at 9:23 AM


TADSummit kicks off tomorrow and we're here to tell you about the amazing new product we'll be unveiling. 
TADSummit is one of the leading programmable telecom events across the globe. It brings together practitioners who live and breathe telecom. There will be panel discussions, live demonstrations, and plenty of opportunities to connect and share ideas with people in all industries from everywhere in the world.
 

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Tags: Apidaze

Port in 5K+ DIDs and Pay Nothing but Usage for Two Months!

Posted by Natalie DeCario on November 5, 2018 at 9:34 AM


You read that title correctly! We want to give you two months* free of porting fees, activation fees, and MRCs (monthly recurring costs) when you port in 5,000 or more DIDs. You're only responsible for the usage** that your numbers generate. 

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Tags: VoIP

VI Can Reduce Your Toll-Free Origination Costs!

Posted by Natalie DeCario on October 25, 2018 at 11:38 AM


If you have Toll-Free origination services then you need to keep reading. We’re here to tell you that we can reduce your costs if you have a high volume of traffic. Move your Toll-Free numbers to our network and we’ll give you a low, flat rate on the usage!

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Tags: Toll-Free

Utilizing CPaaS to Improve Mobile Communications

Posted by Natalie DeCario on October 22, 2018 at 6:00 AM

Traditionally, upgrading communications meant the purchasing of new hardware, with an updated set of features. It’s likely that some of those features were critical to your upgrade while others went unused. The choice of a phone system was critical, because it required a sizable capital investment. Today, with the introduction of Communications Platform as a Service (CPaaS), a cloud solution offers a communications upgrade that is flexible and agile, while supporting an increasingly mobile staff.

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Tags: Communications, CPaaS, Telephony, VoIP, Collaboration, Mobility, Video Conferencing

2018 TADHack Global Recap

Posted by Natalie DeCario on October 15, 2018 at 12:30 PM


Today we're wrapping up the 2018 TADHack Global Hackathon! Congrats to the organizers, our co-sponsor, and the participants for making this another successful hackathon. There were over 3,000 participants and through their hard work over the weekend the teams were able to complete over 100 hacks. 

The teams built solutions that ranged from a smart motorcycle rider airbag and jacket, to an encrypted prescription service, to an SMS notification system that monitors humidity, temperature, movement, and noise. Though all of the hacks were unique and well designed, there could only be a few winners. 

We chose Global Winners as well as Location Winners for South Florida. Our decision was based on the creativity, innovation, and real world application of their solutions. We're proud to say that these services were all built using our Apidaze communications APIs. Be sure to check the links to watch the pitch videos for each solution.

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Tags: Apidaze

KPN Partners With VoIP Innovations to Deliver API Enabled Programmable Telco

Posted by Natalie DeCario on October 11, 2018 at 9:43 AM


We are pleased to announce a new strategic partnership with KPN, a leading Dutch telecommunications company and IT service provider. As a result of this partnership, our CPaaS product, Apidaze, is featured in the KPN API Store. KPN customers in the Netherlands can access Apidaze products such as voice, SMS, and WebRTC to help them harness the power of programmable communications in their business operations.


Our 
Apidaze product 
enables users to create custom communications solutions by utilizing simple APIs for voice, SMS, and WebRTC. Apidaze Voice is the first Apidaze API that KPN brought to market. Developing communications solutions with Apidaze Voice lets KPN customers go to market quicker and with more innovative voice services for a wide range of applications.

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Tags: Apidaze

Expanding The Role of AI in the Contact Center

Posted by Natalie DeCario on October 8, 2018 at 6:00 AM

Artificial Intelligence (AI) in the contact center hasn’t always been known for its user-friendliness. From a computer that always thinks you’re saying “refill prescription” when you’re really saying, “cancel prescription” to one that leads you through multiple questions before it recognizes that you are, indeed, the cardholder on your Nordstrom account, the benefits from AI have often been unappreciated by consumers and end users.

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Tags: Communications, Digital Transformation, Auto Attendants

Why Enterprises are Combining UCaaS With CPaaS

Posted by Natalie DeCario on September 26, 2018 at 6:00 AM

Communications technology is a priority at any enterprise, but often determining whether to focus on internal communications or the customer’s experience is a challenge. Collaborative tools for employees can allow for innovation and productivity improvements, but it’s also critical to present a consistent message to customers. Many enterprises are using a strategy that combines Unified Communications as a Service (UCaaS) with Communications Platform as a Service (CPaaS).

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Tags: CPaaS

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