The ‘Discovery’ is the most important step in your VoIP sales process, and it is often the most taken for granted. Sales Discovery is so vital because it sets up every other step for success: The Demo, the Proposal, and the Close. A good discovery will position your entire pitch to help the prospect understand why they need to buy from you. It will position your pitch’s strengths against any competition involved. The result will be a higher close rate and a higher contract value on your proposals, both of which add up to more business. If you're interested in learning how to measure the results of your efforts, check out our Webinar on Building your Sales Dashboard.
Communications Platform-as-a-Service (CPaaS) has knocked down the door of possibilities for creation, but what if you’re stuck on ideas? Consider these five classic starters for driving business:
Imagine a world where literally any communications solution is possible. That’s the promise of WebRTC, which allows real-time communications to be embedded directly into applications and services. The market is expected to grow from roughly $1 billion in 2017 to $6.49 billion by 2022, representing one of the greatest compound annual growth rates in recent tech history.
In today’s digital era, we hear so much about the evolution of communications beyond voice. While it’s true that communication has matured through the years—hundreds of millions of texts, live chats and social interactions now occur each day—voice isn’t out of the picture yet. If you ask us, it never will be.
Every day, countless phone numbers are purchased by VoIP companies to drive business. This is done using Direct Inward Dialing (DID), a service that allows them to allocate a range of numbers across one or more phone lines. They can assign personal numbers to individual employees that connect to the PBX, without needing a separate physical phone line for each.
VoIP fraud is no joke, especially around the holidays (the number of fraud attacks on domestic holidays increased by 79 percent from 2015 to 2016 alone). So, what can your VoIP business do to protect itself? Gauge your current level of fraud detection by taking a quick pop quiz. A “YES” answer gives you 2 points and a “NO” answer gives you 1 point.
Tally up your points and see what your score is below:
We’ll be at TADHack-Mini Orlando on March 10-11, 2018, will we see you there!
If you’re unsure what TADHack-Mini is, let us fill you in. It’s a hackathon where people from all backgrounds gather to work on software related projects that focus on programmable telecoms. The event encourages attendees to learn, share and code with different groups of people to gain a deeper understanding of the industry we’re in.
VoIP Innovations is a new sponsor of TADHack-mini Orlando coming up on March 10-11 just before Enterprise Connect. They are also a sponsor of TADHack Global on October 13-14, and TADSummit on November 13-14. You can learn more about VoIP Innovations here.
With the global cloud billing market set to grow from $4.5 million in 2015 to $14.6 million by 2020 (a CAGR of 26 percent), it’s easy to see why companies are interested. How about you? If you’re a telephony company providing class 4 or 5 service, you should be. If you’re ready to make the jump, here’s what you should start looking for in a trusted hosted billing provider:
Have you heard? We’re going to be showcasing our new Programmable Numbers Platform and Applications Showroom at Enterprise Connect on March 12-14, 2018 at Gaylord Palms Resort and Convention Center, Orlando, Florida! Enterprise Connect is a world-class event designed to help technology and business leaders make the best decisions possible about migrating, designing and implementing the right communications and collaboration products, services, software and architecture for their enterprise. Meet us there at booth 839 to learn more about our strategy for CPaaS and Programmable Telecoms.