Natalie DeCario

Natalie DeCario
Natalie DeCario is the Marketing Manager at VoIP Innovations. You can catch her either rambling about the hot topics in communications solutions or planning her next great Halloween costume.
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Recent Posts

Voiply Leverages Apidaze to Create Unrivaled SMS App, Voiply Online

Posted by Natalie DeCario on August 14, 2018 at 10:38 AM


Voiply
provides simple and reliable phone solutions to businesses that are smart, ambitious, and building for the future. They’ve been part of the VoIP Innovations (VI) tribe since 2016 and have been making waves in their space ever since. The challenge that they were presented with recently was finding an SMS API provider that allowed them to integrate programmable SMS and traditional hosted PBX into one SMS app.

They were happy to discover that Apidaze, our programmable telco solution, is capable of doing exactly what they needed. By utilizing our communication APIs, they were able to create an SMS app called Voiply Online. The app allows for real-time business SMS communication with integrations for gmail/exchange contacts and Trello for AI auto response capability.

Before using Apidaze, they had been unsuccessful in finding a complete text messaging solution anywhere else in the market that allowed both programmable SMS and hosted PBX enablement.

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Tags: apidaze

Call Centers: Get CPaaS in Your Corner

Posted by Natalie DeCario on August 6, 2018 at 6:00 AM


These days, call centers have no shortage of tools to put to work to get the most out of everyday operations. From analytics platforms to chatbots and even text messaging platforms, the tools that provide call centers with great new advantages abound. One new tool that's changing the way call centers operate is Communications Platform as a Service (CPaaS).

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Tags: Cyber Security, APIs, cpaas

Integrating Enterprise Communications With Software

Posted by Natalie DeCario on July 16, 2018 at 6:00 AM
Smartphones have cultivated in users a taste for a cohesive, integrated experience, and innovations continue to test whether or not this taste can ever be satisfied. Enterprise communications is experiencing a trend that follows this path, with applications increasingly integrating communications tools right into their workflow features.
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Tags: Communications, Enterprise, Collaboration, Software

Why MSPs Play an Important Role in Digital Transformation for SMBs

Posted by Natalie DeCario on July 3, 2018 at 1:45 PM

Small- and mid-size business (SMB) owners wear a lot of different hats, and rarely do they enthusiastically embrace that of the digital transformation visionary. Navigating the many cloud tools available for improving productivity, streamlining processes and improving the customer experience requires not only expertise, but also time and resources.

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Tags: Small Business, MSP, SMB, Digital Transformation, Business Continuity & Disaster Recovery

VoIP Innovations Expands International DID Footprint

Posted by Natalie DeCario on May 7, 2018 at 8:30 AM


We're happy to announce that we've expanded our International DID footprint and released more competitive pricing!

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Hack our APIs at TADHack Mini in March!

Posted by Natalie DeCario on February 12, 2018 at 2:03 PM

 

We’ll be at TADHack-Mini Orlando on March 10-11, 2018, will we see you there!

If you’re unsure what TADHack-Mini is, let us fill you in. It’s a hackathon where people from all backgrounds gather to work on software related projects that focus on programmable telecoms. The event encourages attendees to learn, share and code with different groups of people to gain a deeper understanding of the industry we’re in.

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We're Exhibiting at Enterprise Connect in March!

Posted by Natalie DeCario on January 30, 2018 at 9:07 AM


Have you heard? We’re going to be showcasing our new Programmable Numbers Platform and Applications Showroom at Enterprise Connect on March 12-14, 2018 at Gaylord Palms Resort and Convention Center, Orlando, Florida! Enterprise Connect is a world-class event designed to help technology and business leaders make the best decisions possible about migrating, designing and implementing the right communications and collaboration products, services, software and architecture for their enterprise. Meet us there at booth 839 to learn more about our strategy for CPaaS and Programmable Telecoms.

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VoIP Innovations to Exhibit at ITEXPO Florida 2018

Posted by Natalie DeCario on January 11, 2018 at 9:00 AM


We are happy to announce that we will be showcasing our new Programmable Numbers Platform and Applications Showroom at 
ITEXPO, held February 14-16, 2018 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the world’s leading business technology tradeshow and will converge education, innovation and networking across the entire community of IT professionals and thought leaders. Meet us at booth 517 to learn more about out strategy for CPaaS and Programmable Telecoms.

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Empower Your VoIP Sales Team with CPaaS

Posted by Natalie DeCario on November 9, 2017 at 10:06 AM


For today's post we'd like to welcome Stuart Preston from Pitch Consulting. Pitch Consulting is our newest Partner and they specialize in helping VoIP companies develop successful sales and growth strategies.

There is a lot of buzz around CPaaS (Communications Platform as a Service) these days, including mergers and acquisitions by VoIP/UCaaS (Unified Communications as a Service) providers getting into the game. So, what does that mean for your sales team? It means we need to make sure we don’t make the typical mistake of trying to sell solutions to problems that don’t exist. We don’t want to deploy our sales teams with the goal of selling “CPaaS” solutions. First, they need to uncover the customers’ pain points, then use it to solve those problems, which leads us to the most important phase of the sales process: the discovery.

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UCaaS vs. CPaaS: Everything You Need to Know

Posted by Natalie DeCario on November 6, 2017 at 1:27 PM

 
Communication is more critical than ever for the modern enterprise. It’s what drives deeper customer relationships, more meaningful partnerships and internal productivity. How this communication is enabled, however, can drastically vary. Let’s look at two of today’s most popular delivery models—Unified Communications as a Service (UCaaS) and Communications Platform as a Service (CPaaS)—and explore the key differences between each.

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