Chat with Nat

Posted by Natalie DeCario on May 23, 2014 6:44:00 AM
Natalie DeCario

 

Natalie DeCario | VoIP Innovations Click for my info!

I see you’ve come back to get another dose of your weekly Chat with Nat! Good thing you did because I have some really exciting VoIP Innovations updates to share with you today. I first want to congratulate Tim Linn, our Lead Systems Engineer, and Joe Aponick, our Technical Service Engineer, on becoming Sansay Certified Technicians! Last week they were invited by Sansay to attend an invitation only training session where they would get to learn from experienced Sansay engineers. We were proud of these guys before but now they’ve reached another level of expertise!

In other exciting company news, we’re looking to expand our Technical Services Department. This department is made up of the guys who are on the front line, talking with customers every day to troubleshoot their issues. We put a very high emphasis on the VoIP Innovations Customer Service and we’re looking for people who can live up to our high standards. If you think you’d be a good fit for our team or would like to know more about the position, then send your resume to our HR Manager, Sharon Kolesar at sharonk@abgcapital.com. We look forward to hearing from you!

We have some pretty awesome blog posts planned for next week, so if you don’t want to miss then, I’d suggest subscribing to our blog so they show up right in your email inbox. The first post that you can expect to see is called Turning a Flood of Raw Data into Business Intelligence. Every phone call can provide a company with valuable information. VoIP, combined with analytic tools, allows businesses to capture, process and analyze that data so it help business owners make insightful decisions.

The second post we have planned for the VoIP Innovations blog is on the Heartbleed Bug that infested the world about six weeks ago. If you missed this tragedy, here’s a quick recap. It uncovered a flaw in some versions of OpenSSL, which is a product designed to protect servers by encrypting the information. Unfortunately, Heartbleed allowed unauthorized people to gain access to the encrypted information on some servers. This post is going to help you by offering some security best practices you can follow with your own server.

Before I end this week’s VoIP Innovations Chat with Nat, I wanted to let you all know that this afternoon there will be a group of us heading to the National Cemetery of the Alleghenies to volunteer. We’ll still have employees in our Support and Porting Departments who are ready to assist our customers with whatever they need. We love volunteering at the Cemetery because we get to help them prepare for their Memorial Day services by cleaning headstones and helping to construct the Avenue of Flags. It’s a great way to spend a Friday afternoon. We’ll be posting pictures later today so make sure to stop by our Facebook page!

With that being said, I wish all of you a very happy Memorial Day!

Tags: VI News

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