This is a guest post by Liz Nelson from WhiteFence.com. She is a freelance writer and blogger from Houston. Questions and comments can be sent to firstname.lastname@example.org.
Technology has allowed more businesses to become far more efficient by allowing methods of mobility to accomplish tasks that would otherwise have to be completed in the workplace. Of these, mobile versions of Voice-Over-Internet-Protocol (mobile VoIP) have been developed in order to continue that efficiency as well as save a business money in standard forms of communication. In fact, the development of mVoIP communications is growing and is becoming the new trend in many large organizations and schools.
Using VoIP communications is really nothing new in either private nor business applications. Whether you're business is using a fully designed VoIP PBX system or using Skype and other applications on your computer, making phone calls through the internet has been popular for quite some time. As tablets and smartphones have grown in popularity, it's only natural that mobile adaptations of VoIP communications have evolved.
1. Cheaper Hardware - Services such as Skype can provide a wide range of features for the business model, most of which are free. As these services can be used without additional hardware, they can save an organization a great deal of money by using the internet itself and a cheap headset. As PBX-based phones can be very expensive, many of the same features are already integrated into the desktop or mobile device variant of VoIP.
2. Call from Anywhere - Business numbers provided by services such as Skype can be accessed from virtually anywhere you have internet connection. This is including internet connections based on GSM or LTE networks. Regardless of where you are, you can accept and create calls from your business VoIP number without utilizing your private home identification. Skype isn't the only mVoIP provider on the market, however. There are a wide arrange of developers that offer similar services.
3. Device to Device - MVoIP systems such as Skype and Yahoo have features such as free account-to-account calling. If your business deals more with interoffice communications than with the direct public, you could save a great deal of money. This is greatly ideal since these pieces of software can still operate on devices that are not smartphones. Tablets, laptops, and desktop computer systems can benefit from these programs.
4. BYOD - As another method of saving money for the business, you could implement a Bring-Your-Own-Device policy for your employees. This is greatly beneficial in two ways: First of all, it saves the business money from having to implement communication devices for the staff. Secondly, it allows the staff to have "control" over what communication device they prefer. As many people have private mobile devices, they can double for the professional world by utilizing these business apps. The only strain on the Network Administrator is making sure each user has the correct information for the business. Other than that, support for hardware and/or software is out of your tech support's hands freeing up his or her time to work on other important projects.
5. Compatibility - Mobile device support for VoIP systems are compatible with major manufacturers. Everyone in your establishment can benefit from the single business profile while using Android, iOS, or Windows 8 operating systems respectively. There is no need for further compatibility. Again, this is a perfect situation for BYOD as mentioned above and reduces the cost a business may have due to compatibility restrictions.
As time progresses, fewer and fewer businesses as well as homes are using the old style of telephone systems. As most cable internet providers also support Telephony, the VoIP system provided, less and less people are plugging phones into the wall jacks. Every day brings us closer to a completely digital and high-speed world. What side of the fence are you on?