Introducing an Extended DID Inventory!

Posted by Cody M. Ferenchak on April 18, 2017 at 9:42 AM

We are introducing hundreds of thousands of DIDs within our extended inventory! Haven’t been able to purchase that number you’ve been looking for? Don’t be sad; we’re now able to open the door that leads to our “back room” where those DIDs you’ve been looking for may be hiding! Through our fully redundant BackOffice platform, you will now be able to choose DIDs from areas you may not have had access to before.

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Tags: Back Office, DID, Cyber Security, VI News

Configuring Your DIDs: It's That Easy

Posted by Cody M. Ferenchak on September 29, 2016 at 10:13 AM

Are you new to VoIP Innovations? Maybe you've just become a new customer or maybe you're taking a test drive with our Free Trial. Regardless, you may have some questions. Stepping into the VoIP Innovations' BackOffice for the first time may seem a little overwhelming; we assure you it's all about taking baby steps! We want to take your hand and guide you through this journey of all things VoIP related to make sure your experience is an excellent one!

This tutorial will show you how to configure DIDs with the DID Configuration Wizard. Follow along as we show you the step-by-step process of configuring your Caller ID, 411, E911, and other miscellaneous features.

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Tags: Back Office, Telecom, DID

Basic VoIP Issues: 9 Tips for DIDs that Aren't Generating Traffic

Posted by Tom Cavey on July 11, 2016 at 12:56 PM

This post comes to you from our Technical Support Supervisor, Tom Cavey. Working on the frontlines for several years here at VoIP Innovations, he is well suited to discuss basic VoIP issues that may arise. One issue that Tom and his staff troubleshoot is the matter of DIDs that aren't generating traffic. He has nine suggestions for you to help get your DIDs working again. Take it away, Tom!

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Tags: VoIP, DID

Spring Promo Alert: 25¢ Local, 25¢ Toll-Free, 65¢ E911, and more!

Posted by Daniel McFarland on April 7, 2016 at 11:48 AM

As a way of showing our gratitude to you, our loyal customers, we will be extending our 25¢ Toll-Free and 65¢ E911 deals until April 30 with a spring promotion! In addition, we will be reintroducing our 25¢ Local DID promo to run until the end of the month. Along with all of this, we will also be offering Free Porting and No Activation Fees until April 30 as well!

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Tags: DID, VI News

BackOffice Update: Introducing Quick Links and the DID Manager

Posted by Daniel McFarland on April 5, 2016 at 9:36 AM

Today we released a new innovative feature in our BackOffice in the form of Quick Links. The new Quick Links feature was designed to simplify navigation through the BackOffice to make the management of your services and DIDs easier than before.

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Tags: DID, VI News

Managing DIDs as an ITSP and a VoIP Reseller [Video]

Posted by Daniel McFarland on March 15, 2016 at 11:30 AM

vi_blog_icon_2.pngDIDs are the bread and butter for any ITSP and VoIP Reseller, so knowing how to manage your inventory is pertinent to their success, especially if you have thousands of DIDs in your stock to sort through.

On today's Talking with Tapolci, we'll go over some features that you should be using to effectively run your business. Jason will demonstrate the benefits of DID management by using our BackOffice. 

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Tags: ITSP, Talking with Tapolci, DID, Voip Reseller, Entrepreneurship

The DID Wizard: An Innovative Way to Order and Stock DIDs

Posted by Daniel McFarland on January 19, 2016 at 10:30 AM

Today, we are proud to announce our newest features on our BackOffice, the Personal Inventory and DID configuration Wizard. The DID Wizard was created to streamline the DID ordering and configuration process. The DID inventory provides you with your very own personal inventory that allows you to set rules for automated DID replenishment or to reserve a DID and notify you. We believe that the Wizard has made it easier than ever to order and configure DIDs in the newly designed user interface. Jason Tapolci, President of VoIP Innovations had a few things to say about the DID Wizard release.

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Tags: Wholesale VoIP, DID, VI News

Chat with Nat: Off to See the DID Wizard!

Posted by Cherie L. Steffen on January 15, 2016 at 1:28 PM

Welcome Chat with Natters! We have already hit mid-January and will soon be ready to pack our bags and head to sunny Ft. Lauderdale for the ITEXPO—it’s less than two weeks away. It snuck up fast! And you’ll be there to see us, right? Booth 615. And none of this, “But I don’t have a ticket…” We have your free pass right here sir or madam. Now, we still have a few more ducks to get in a row before we fly away. So let’s get to it—here’s your Chat with Nat: Off to See the DID Wizard!

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Tags: Chat with Nat, DID, VI News

Chat with Nat: 25¢ DIDs, ITEXPO 2016, & Holiday Fun Time!

Posted by Cherie L. Steffen on December 11, 2015 at 9:58 AM

Hey everyone! Thanks for checking into this week’s Chat with Nat! We’re getting down to the wire…only a few more editions remain for the year. It’s just about that time to reflect on the past year and begin setting goals for 2016. Maybe you’ve started doing it already—especially where your business is concerned. You may be thinking 2015 was a great year, but you want to take it even further in 2016—really step up your game. We want to help you do it! So just like you’re planning for the new year, we’re doing the same around here. More posts, more infographics, more videos, more information--stick with us; we’ll get you there! But now, onto this post. Here’s Chat with Nat: 25¢ DIDs, ITEXPO 2016, & Holiday Fun Time!

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Tags: Chat with Nat, ITEXPO, DID, VI News

Toll Free DIDs Only 25¢

Posted by Daniel McFarland on December 10, 2015 at 2:22 PM

Consider this to be our big Holiday deal! From now to the end of January, VoIP Innovations will be having a 25¢ DID promotion. That’s right, any new DID purchased from VoIP Innovations from now to the end of January will only cost you 25¢ with no activation fee!

This deal is available to both new and existing customers. If you’re an existing VoIP Innovations customer with numbers to port in from another carrier, we'll also waive those porting and activation fees! 

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Tags: DID, VI News

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