Introducing an Extended DID Inventory!

Posted by Cody M. Ferenchak on Apr 18, 2017 9:42:46 AM

We are introducing hundreds of thousands of DIDs within our extended inventory! Haven’t been able to purchase that number you’ve been looking for? Don’t be sad; we’re now able to open the door that leads to our “back room” where those DIDs you’ve been looking for may be hiding! Through our fully redundant BackOffice platform, you will now be able to choose DIDs from areas you may not have had access to before.

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Tags: DIDs, BackOffice, Cyber Security, VI News, Extended DID Inventory

Configuring Your DIDs: It's That Easy

Posted by Cody M. Ferenchak on Sep 29, 2016 10:13:47 AM

Are you new to VoIP Innovations? Maybe you've just become a new customer or maybe you're taking a test drive with our Free Trial. Regardless, you may have some questions. Stepping into the VoIP Innovations' BackOffice for the first time may seem a little overwhelming; we assure you it's all about taking baby steps! We want to take your hand and guide you through this journey of all things VoIP related to make sure your experience is an excellent one!

This tutorial will show you how to configure DIDs with the DID Configuration Wizard. Follow along as we show you the step-by-step process of configuring your Caller ID, 411, E911, and other miscellaneous features.

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Tags: Telecommunications, DIDs, BackOffice

Basic VoIP Issues: 9 Tips for DIDs that Aren't Generating Traffic

Posted by Tom Cavey on Jul 11, 2016 12:56:19 PM

This post comes to you from our Technical Support Supervisor, Tom Cavey. Working on the frontlines for several years here at VoIP Innovations, he is well suited to discuss basic VoIP issues that may arise. One issue that Tom and his staff troubleshoot is the matter of DIDs that aren't generating traffic. He has nine suggestions for you to help get your DIDs working again. Take it away, Tom!

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Tags: VoIP, DIDs, VoIP Issues

Spring Promo Alert: 25¢ Local, 25¢ Toll-Free, 65¢ E911, and more!

Posted by Daniel McFarland on Apr 7, 2016 11:48:18 AM

As a way of showing our gratitude to you, our loyal customers, we will be extending our 25¢ Toll-Free and 65¢ E911 deals until April 30 with a spring promotion! In addition, we will be reintroducing our 25¢ Local DID promo to run until the end of the month. Along with all of this, we will also be offering Free Porting and No Activation Fees until April 30 as well!

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Tags: DIDs, VI News

Chat with Nat: 25¢ DIDs, ITEXPO 2016, & Holiday Fun Time!

Posted by Cherie L. Steffen on Dec 11, 2015 9:58:34 AM

Hey everyone! Thanks for checking into this week’s Chat with Nat! We’re getting down to the wire…only a few more editions remain for the year. It’s just about that time to reflect on the past year and begin setting goals for 2016. Maybe you’ve started doing it already—especially where your business is concerned. You may be thinking 2015 was a great year, but you want to take it even further in 2016—really step up your game. We want to help you do it! So just like you’re planning for the new year, we’re doing the same around here. More posts, more infographics, more videos, more information--stick with us; we’ll get you there! But now, onto this post. Here’s Chat with Nat: 25¢ DIDs, ITEXPO 2016, & Holiday Fun Time!

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Tags: Chat with Nat, DIDs, ITEXPO, VI News

Toll Free DIDs Only 25¢

Posted by Daniel McFarland on Dec 10, 2015 2:22:41 PM

Consider this to be our big Holiday deal! From now to the end of January, VoIP Innovations will be having a 25¢ DID promotion. That’s right, any new DID purchased from VoIP Innovations from now to the end of January will only cost you 25¢ with no activation fee!

This deal is available to both new and existing customers. If you’re an existing VoIP Innovations customer with numbers to port in from another carrier, we'll also waive those porting and activation fees! 

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Tags: DIDs, VI News

Streamlining Your VoIP Business: Automation

Posted by Daniel McFarland on Oct 20, 2015 8:36:00 AM

A college student walks into a convenience store late on a Saturday. He approaches a screen. It asks for his order all while displaying a colorful buffet of his favorite fried snacks. He touches the “fries” icon. It asks for the size. He selects bucket. With a few more taps on the screen, his order is processed and delivered just as he wanted. A bucket-sized order of chili-cheese fries with extra sour cream. The college student is pleased. The convenience of the automated machine supplied him with the chili-cheese fries he desired along with more time to eat, party, and study.

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Tags: Back Office, DIDs, Wholesale VoIP BackOffice,, ITSP, Entrepreneurship

Top 10 List: What You Should Demand From Your Wholesale VoIP Provider

Posted by Daniel McFarland on Oct 8, 2015 11:42:00 AM

As an ITSP (Internet Telephony Service Provider), the best way to get into the hearts of your end users and for your business to grow is to choose a wholesale provider that can offer you unique and useful services. There are many wholesale providers out there, but choosing the best one for managing your own ITSP will take a little bit of research. For this month’s Top 10, we’ll be going over the questions you should ask before choosing a wholesale VoIP provider.

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Tags: VoIP, DIDs, VoIP Education, Wholesale VoIP BackOffice,, Entrepreneurship

Stay Connected: Work at Home with These DID Features

Posted by Daniel McFarland on Sep 8, 2015 10:04:00 AM

Frustrated with a long commute? Forced in bed with the flu near deadline? Dress code forbid you from showing up to work in your favorite onesie? If you answered yes to one or all of these questions, working at home can be your answer to getting rid of some stress and the desire to send in reports in your favorite pajamas. This post will be your guide to using VoIP features to make the best out of your telecommuting experience.

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Tags: Telecommunications, VoIP, DIDs, Telecommuting, Telecommuter

5 Signs You Need to Upgrade Your DIDs

Posted by Lea Chrisman on Aug 13, 2015 1:06:40 PM

So you have "x" number of customers and "x" number of DIDs (this isn't an algebra lesson, I promise); are those "x" number of customers happy with their "x" number of DIDs? Customer satisfaction is the #1 rule of business, and in the business of VoIP, you keep your end users happy by equipping them with the latest VoIP technology and features.

DIDs + Features + Add-Ons = Happy Customers.

Sorry, I know I said no algebra. 

What if you could make your customers happier? Well, we've come up with a list of things you could be issuing to your customers, and when I say "could be", I mean "should be." You don't want to be selling DIDs to your customers without offering these add-ons... you'll look like you're operating out of the 19th century. Do yourself (and your customers) favor--ponder these 5 questions about possible add-ons:

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Tags: VoIP, DIDs, DID add-ons

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