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Telecom

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How to Avoid a ‘$190 Billion Annual Fraud Problem’

With the potential to become a $140 billion market by 2021, it’s safe to say VoIP is here to stay. But you know what’s an even bigger market? Organizational fraud. Leading publications like Forbes...Read more

Five Proven Ways to Avoid VoIP Fraud

A year or two ago, we did a comprehensive overview of VoIP fraud including what it is, how to prevent fraud damage, and even what the average attacker is thinking. After a glance at recent research,...Read more

Three Fax Myths We Still Can’t Believe Exist

Ah, the fax. It’s a process we’ve all engaged in at least once in our lives (unless you’re a Millennial, more on that below), yet something we all seem to be unfamiliar with. Despite being a pretty...Read more

Having Trouble with Fax Over IP? This Should Help.

Encountering issues with fax over IP (FoIP)? You’re not alone. Although vastly more sophisticated than when it first emerged 30-40 years ago, it’s still common to run into difficulties when using...Read more

Fax-to-Email and Email-to-Fax on the VoIP Innovations Network

Have you heard about our inbound and outbound fax service offering? This offering was designed specifically for the ITSP and reseller profit pools. Our fax service provides both inbound...Read more

Entrepreneurship

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What is SIP Trunking and How Can My Business Benefit?

At this point, many business owners have heard of SIP trunking; however, they may not fully understand what the technology entails. That means they may not know if their business can benefit from it....Read more

Are Your Technical Mishaps Leaving You Exposed?

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

We're back! Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll...Read more

Improve your Business Strategy with our new “Scalable Execution” eBook

If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating strategy that is properly positioned with your...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are...Read more

VI News

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T38Fax Partnership Details

As you all know, earlier this week we announced our partnership with T38Fax. We received such a high interest in this partnership that we wanted to follow it up with a more detailed...Read more

T38Fax DIDs are Now Available at VoIP Innovations

We are constantly working to make our service offering more robust for our customers. One way we’re doing that is by welcoming new partners to our network. The most recent partner that we brought on...Read more

David Walsh named new President of VoIP Innovations

We are happy to announce that we have appointed a new President for VoIP Innovations! His name is David Walsh and he has an extensive background in the telecommunications industry. We know...Read more

Free Porting is Back!

We are pleased to announce that Free Porting is back at VoIP Innovations for all Local DIDs in all Tiers! This time-limited promotion will continue until July 31, 2017. Tim Linn, Product Manager of...Read more

Chat with Nat: Double the Chat

Greetings and welcome to another Chat! Yours truly was out of the office all week with a back injury, so the recap last week was postponed. You did miss us, right? We've returned this week with...Read more

What is SIP Trunking and How Can My Business Benefit?

Posted by Allison Boccamazzo on Jun 29, 2016 1:49:11 PM

At this point, many business owners have heard of SIP trunking; however, they may not fully understand what the technology entails. That means they may not know if their business can benefit from it.

Read More

Topics: SIP Trunking, Entrepreneurship

Are Your Technical Mishaps Leaving You Exposed?

Posted by Cody M. Ferenchak on Jun 27, 2016 1:12:19 PM

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself when dealing with technical pitfalls and the tactical approaches to actually correcting them.  Sounds pretty cut and dry doesn’t it?

 That may seem like the case, however, left undealt with these technical pitfalls could result in a loss of customers or even worse, security threats.

In this post we’ll discuss tips for securing your network to protect you against having compromised systems, fraudulent activity, or DDoS attacks.

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Topics: VoIP Issues, Technical Pitfalls, Entrepreneurship

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

Posted by Cody M. Ferenchak on Jun 21, 2016 10:21:41 AM

We're back!

Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll continue to discuss what you should keep an eye on within your VoIP business. We'll include methods of how to be on top of your VoIP services, ensuring you catch any mishaps before they happen, and ensuring your wholesale provider is top-notch. Preventing any disasters from wreaking havoc on you and more importantly, your customers.

So sit back, sip on that fresh cup you just brewed and educate yourself! 

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Topics: Technical Pitfalls, running a VoIP business, Entrepreneurship

Improve your Business Strategy with our new “Scalable Execution” eBook

Posted by Josiah Hritsko on Jun 15, 2016 10:49:29 AM

If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating
strategy that is properly positioned with your company’s core beliefs. In this new eBook, “Scalable Execution: Tactics for a Killer Business Strategy” by President of VoIP Innovations, Jason Tapolci, you will discover how to successfully implement and manage your company’s strategy through execution planning.

Jason uses four tools that have helped scale VoIP Innovations into a four-time Inc. 500/5000 Fastest Growing Company. The four tools that he discusses in his eBook are listed and briefly explained below:
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Topics: Strategic Planning, Scalable Execution, Execution Planning, Business Strategy, Entrepreneurship

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

Posted by Cody M. Ferenchak on Jun 13, 2016 12:41:08 PM

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are certain components of that machine that can occasionally break and need some repair. As you grow your business you should begin to treat it as you would with that sporty two-door Benz parked in your garage. Bring it in for an inspection and catch any issues that may arise beforehand that could prevent a potentially catastrophic risk, break-down, or accident later.

When starting your own VoIP business, it’s always important to survey the hazardous landscape. Little do most know, it would be relatively easy to avoid the traps that so many of us have fallen into. Thankfully we’ve taken it upon ourselves to equip you with the knowledge you need to avoid these problems. In this post we’ll cover the top 10 technical pitfalls that you should be aware before your VoIP journey begins.

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Topics: running a VoIP business, Entrepreneurship

Jailbreaking: What It Is and How It Can Affect Your Business

Posted by Allison Boccamazzo on Jun 1, 2016 9:30:00 AM

At the consumer-level, jailbreaking— the process of gaining root access to a mobile device’s core operating system—offers some unique benefits. For example, users can strip their device of its original manufacturer restrictions in order to install third-party applications that may be unavailable in the app store.

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Topics: Cyber Security, cyber threats, Jailbreaking, Entrepreneurship

Top Four Cyber Security Threats Every Organization Must Consider

Posted by Allison Boccamazzo on May 10, 2016 8:44:44 AM

In today’s advanced, digital world, cyber security has become a top-of-mind concern for business leaders across virtually every industry. It’s understandable why; due to the proliferation of the Internet of Things (IoT)—industry pundits predict that the IoT will consist of over 34 billion connected devices by 2020—the number of cyber security threats are greater than ever, and they’re only growing more innovative in nature.

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Topics: Cyber Security, Entrepreneurship

The High Cost of Improper Number Porting

Posted by Allison Boccamazzo on Apr 28, 2016 9:40:19 AM

For end-users, transitioning a phone number between providers can be stressful or inconvenient at most. For telecom resellers, however, it can make the difference between securing a strong bottom line and reaching the end of the line. For resellers, striking a balance between efficiency and cost-effectiveness is key for ensuring long-term profitability. Processes like number porting, in which a customer’s fixed or mobile number is reassigned to a new provider, can have a dramatic effect on finances if handled incorrectly.

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Topics: Finances, number porting, Entrepreneurship

Next-generation Number Porting: Three Ways to Upgrade Your Process

Posted by Allison Boccamazzo on Apr 25, 2016 10:26:08 AM

There are some things in life that prove old-school is cool. You can’t go wrong, for example, with a classic arcade game (Space Shooter, anyone?). On the other hand, however, there are things that are meant to adapt to and enhance with the times. Number porting—the process of reassigning a customer’s fixed or mobile number to a new carrier—is one of those things.

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Topics: number porting, Entrepreneurship

Finding a VoIP Provider that Makes Number Porting Easy

Posted by Allison Boccamazzo on Apr 20, 2016 12:49:59 PM

Number porting—the process of reassigning a customer’s fixed or mobile number—remains a fundamental offering among service providers today. After all, we live in an age where customers are quicker than ever to switch carriers due to a number of reasons, from cost to network quality to the specifics of service packages. Customers have every right to switch providers without fear of losing their phone number; however, porting continues to be unnecessarily challenging in many ways (just consider this open letter written in 2012 by a Frontier employee).

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Topics: number porting, Entrepreneurship