What is Traffic Pumping?

Posted by Jason Tapolci on Apr 29, 2013 10:43:15 AM

Since the start of the telecommunications industry, we have seen loopholes exploited and fraudulent schemes hatched. We have seen international fraud, phishing scams, traffic pumping, short duration mixing, port pounding, call transfer fraud, dip pumping, and dozens of other shady activities. Unfortunately, we have come to accept that these activities are par for the course. New schemes will always be popping-up and providers have to learn how to minimize them, notice we didn’t say stop them.

Over the past few months, we’ve seen a spike in phishing scams. This is a scam where a wholesale VoIP number is purchased with the intentions of calling members of a credit union or bank. These automated calls alert members of an account breach and ask them to type in their account number to resolve the issue. When the account number is entered, DTMF (Dual Tone Multi Frequency) is recorded to determine the account number. Once this happens, personal information is now in the wrong hands. At VoIP Innovations we take this sort of scam seriously and have suspended accounts for using this practice. Adjusting our policies, procedures, and involving the correct authorities have made a big difference with the frequency of these events.

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Tags: How To, White Paper, VoIP

DID Numbers: How to Successfully Purchase and Manage Them

Posted by Jason Tapolci on Apr 18, 2013 10:59:00 AM

In this whitepaper we are going to discuss strategies on how to purchase and manage DID numbers. Before any numbers are sold, it’s important to first decide how you are going to order and manage these numbers. There are three main types of number purchasing and management strategies to focus on. The first is simply to purchase-as-needed. The second is to keep a number inventory, also called a number warehouse. The third is to have an API (application programming interface) strategy. Each of these have their own advantages and disadvantages and a companies’ structure, experience, and maturity typically determines which strategy to use.

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Tags: How To, White Paper, DIDs, Entrepreneurship

How to Port a Telephone Number - White Paper

Posted by Jason Tapolci on Apr 3, 2013 11:35:00 AM

In this VoIP Innovations white paper we are going to discuss how to transfer or port a telephone number. Let’s begin by defining what exactly we mean by that. Number porting, also referred to as LNP (local number portability), refers to the ability of a "customer of record" (fancy term for the end user) of an existing fixed-line or mobile telephone number to reassign the number to another provider. This is often referred to as "Service Provider Portability". In most cases, there are limitations to transferability with regards to geography, service area coverage, and technology. To port a number successfully, you will want to have 3-key elements covered; pre-port preparation, in-progress port management, and post-port configuration and testing.

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Tags: Telephone, How To, Porting, Entrepreneurship

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