Managing DIDs as an ITSP and a VoIP Reseller [Video]

Posted by Daniel McFarland on Mar 15, 2016 11:30:03 AM

vi_blog_icon_2.pngDIDs are the bread and butter for any ITSP and VoIP Reseller, so knowing how to manage your inventory is pertinent to their success, especially if you have thousands of DIDs in your stock to sort through.

On today's Talking with Tapolci, we'll go over some features that you should be using to effectively run your business. Jason will demonstrate the benefits of DID management by using our BackOffice. 

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Tags: ITSP, Talking with Tapolci, DID, Voip Reseller, Entrepreneurship

Top 10 BackOffice Features When Operating a VoIP Company

Posted by Jason Tapolci on Feb 2, 2016 2:30:00 AM

When dealing with a VoIP service wholesaler, the BackOffice is where you handle your business operations such as ordering and managing DIDs, porting numbers, organizing groups and endpoints, and so much more. While a BackOffice is imperative for your VoIP company’s survival, they are not all created equal. To guarantee that your company is operating at its full potential, make sure that your BackOffice includes all of the following features.

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Tags: Wholesale VoIP, ITSP, Entrepreneurship

Take Charge of Your Product: Control Your VoIP Business

Posted by Daniel McFarland on Oct 22, 2015 2:49:00 PM

"There are so many worlds, and I have not yet conquered even one."

– quote on Alexander the Great, Plutarch.

For Alexander, control was everything. Conquering all and uniting everything under one flag was his goal. Upon hearing that there were an infinite amount of worlds that existed in the universe, he wept. Although he conquered so much, there was still much to be had. In the business world, you too should keep that mindset. Be a conqueror, grow your empire, and stay in control.

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Tags: Wholesale VoIP, Back Office, Telecommuting, Telecommuter, Cutting Costs,, ITSP, VoIP Services, Entrepreneurship

Streamlining Your VoIP Business: Automation

Posted by Daniel McFarland on Oct 20, 2015 8:36:00 AM

A college student walks into a convenience store late on a Saturday. He approaches a screen. It asks for his order all while displaying a colorful buffet of his favorite fried snacks. He touches the “fries” icon. It asks for the size. He selects bucket. With a few more taps on the screen, his order is processed and delivered just as he wanted. A bucket-sized order of chili-cheese fries with extra sour cream. The college student is pleased. The convenience of the automated machine supplied him with the chili-cheese fries he desired along with more time to eat, party, and study.

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Tags: Back Office, DIDs, Wholesale VoIP BackOffice,, ITSP, Entrepreneurship

Choose to Become a Better ITSP Business: The Power of Choice

Posted by Daniel McFarland on Oct 13, 2015 2:11:00 PM

A quick message for wholesale VoIP providers who choose carriers and features on behalf of ITSP providers:

“We the people hereby declare independence from the oppression from tyrannical wholesale providers. We demand our right of choice when accepting services from a telecom carrier. Let it be known, on this glorious day of liberation, that we shall exercise the Freedom of Choice!”  

If you’re an ITSP, you should be making the decisions. It’s your product, it’s your business, and you should have a service provider that will allow you to make your own choices in carriers and features. Today, let’s look into how Choice can improve your ITSP business.

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Tags: Voice Over Internet Protocol, Back Office, Telecommuting, Telecommuter, Cutting Costs,, VoIP Education, ITSP, Entrepreneurship

Top 3 Service Ideas for New ITSPs

Posted by Cherie L. Steffen on Apr 2, 2015 10:00:00 AM

We published an article about starting your own VoIP company. Since that post was all about different types of services you can offer as an Internet Telephony Service Provider (ITSP), we decided to explore the topic further.

Here are our top three service ideas for new ITSPs:

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Tags: ITSP, Entrepreneurship

How to Become an Internet Telephony Service Provider (ITSP)

Posted by Ben Stegner on Nov 11, 2014 12:30:00 PM

VoIP has become huge in the past decade or so, and as such it's a fantastic time to become as Internet Telephony Service Provider, or an ITSP for short. For businesses, VoIP is quickly replacing traditional phone service as the norm. The industry has been doing great as a whole: worldwide, the telecommunications sector revenue grew a huge 8% from 2012 to 2013, a total of $68 billion. In addition, global VoIP subscribers in the residential sector totaled 212 million in 2013, an increase of 8% from 2012. These numbers are promising, so if you're looking to get on board to provide this service, take a look at what you need to do!

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Tags: Telephony, ITSP, Entrepreneurship

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