Small- and mid-size business (SMB) owners wear a lot of different hats, and rarely do they enthusiastically embrace that of the digital transformation visionary. Navigating the many cloud tools available for improving productivity, streamlining processes and improving the customer experience requires not only expertise, but also time and resources.
Once again, we're handing over the blog to Tim Klein, a Technical Service Representative II here at VoIP Innovations. He works on the front lines assisting our customers and knows all about finding solutions. Let's hear it from Tim!
Did you know that roughly 10 percent of all VARs (Value Added Resellers) move into the MSP (Managed Service Provider) market, but only 10 percent of those companies generate enough revenue to be considered successful? The managed services market may be exploding—it’s slated for a 10.8 percent CAGR between 2016 and 2021—but that makes the market more competitive than ever for MSPs looking to increase profits.
Businesses that use cloud hosted services enjoy a number of competitive benefits: nearly 85 percent have saved money by doing so, 20 percent are able to recover from a site disaster in under four hours, and 80 percent report noticeable operational improvements within the first six months of usage.
Are you a Value-Added Reseller (VAR)? If you are, then you are also well versed in the technical difficulties your business to business customers encounter every day. But think about it—if you’re looking to expand your services, this gives you the upper hand.
Today, there are hundreds of thousands of Value Added Resellers (VARs) and even more Managed Service Providers (MSPs) competing for marketing share. Chances are, you know what a VAR is. These companies resell computer software, hardware and/or networking products. They fill gaps that direct sales teams typically can’t to provide as much added value to the customer as possible (hence, the name).