What’s the Difference Between Inbound CNAM and Outbound CNAM?

Posted by Aleah Tapolci on Aug 20, 2015 9:36:00 AM

Remember back in the day--as in the 80s--when a telephone conversation would begin like this:

Person being called: "Hello? Who is this?"
Caller: "This is Becky."
Person being called: "Oh good. I wondered who was calling me."

Or if you were a teenager making a crank call:

Person being called:  "Hello?"
Caller: "Is your refrigerator running?"
Person being called: "Yes it is."
Caller: "Well you better go catch it!" [laughs and hangs up the phone]

Back then, we couldn't see any information letting us know which number we had dialed and we had no earthly idea who was calling us. It was all a mystery. (And crank calls were all the rage.) Thank goodness those days are behind us and thank goodness for CNAM. But what's the difference between the information we see vs. what the caller sees? We'll tell you...

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Tags: VoIP, Inbound CNAM, Outbound CNAM, CNAM

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