Talking with Tapolci: Number Porting

Posted by Daniel McFarland on May 5, 2016 at 12:53 PM

In this week’s Talking with Tapolci we’re going to look into porting numbers in our BackOffice. While we were going to discuss new SMS features, Jason decided to hold off on that for a bit in order to share a LNP (local number porting) promotion that we were able to secure from our porting department. With this promotion, we are allowing number ports into VoIP Innovations, as many as you want, for free while also waiving the usual one dollar activation fee!

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Tags: VoIP, Talking with Tapolci

Managing DIDs as an ITSP and a VoIP Reseller [Video]

Posted by Daniel McFarland on March 15, 2016 at 11:30 AM

vi_blog_icon_2.pngDIDs are the bread and butter for any ITSP and VoIP Reseller, so knowing how to manage your inventory is pertinent to their success, especially if you have thousands of DIDs in your stock to sort through.

On today's Talking with Tapolci, we'll go over some features that you should be using to effectively run your business. Jason will demonstrate the benefits of DID management by using our BackOffice. 

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Tags: ITSP, Talking with Tapolci, DID, Voip Reseller, Entrepreneurship

Finish Your Business Strategy with the Planning Session

Posted by Jason Tapolci on February 23, 2016 at 2:55 PM

Lately, we've been doing a lot of talking about forming a business strategy for your company. We started by creating a simple definition of our target market, then defining buyer personas and how to solve their pain points with a differentiator. Then, we set our long and short term goals to keep our priorities on track. 

Today, we are going to wrap up this three-part business strategy series by talking about holding a Planning Session and organizing a celebration for your team. 

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Tags: Telecom, Start a VoIP Company, Talking with Tapolci, Entrepreneurship

How to Set Your Company Goals and Priorities

Posted by Jason Tapolci on February 17, 2016 at 10:00 AM

There are times in life in which you want it all. You want to succeed, to be happy, maybe you just want a lot of cash. Far too often, we try to be the best at it all, stretch ourselves thin, and burn out. This is why it's important to set goals. Goals help to prioritize your time, gain sight on what's truly important, and ignore distractions.

If you hope to have a successful business, you must set company goals, motivate yourself and your team, and ignore the distractions that will dash your priorities.

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Tags: Talking with Tapolci, Entrepreneurship, VoIP Businesses

[Video] Brand Promises and Products - Talking with Tapolci

Posted by Daniel McFarland on January 26, 2016 at 2:45 PM

Today on Talking with Tapolci, we talk strategy. More specifically, we talk about strategically using our company's brand promises to develop differentiated products. 

Our brand promise at VoIP Innovations is to save our customer's time by providing choice, automation, and control through our products. By aligning our products with our brand promises, we were able to become an industry leader in the world of wholesale VoIP.

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Tags: Wholesale VoIP, Talking with Tapolci, Entrepreneurship

[Video] Completing the Scaling Cycle - Talking with Tapolci

Posted by Daniel McFarland on January 20, 2016 at 2:30 PM

Today, we wrap up our series on the Scaling Cycle and the phases that are involved in growing a business. To complete this series, we brought back our guests from past episodes to leave some parting advice and to discuss their role in their respective phase. Tune in next week for another episode of Talking with Tapolci, and be sure to check out the rest of this series in the links below!

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Tags: Small Business, Talking with Tapolci, Entrepreneurship

[Video] Your Business Support Team - Talking with Tapolci

Posted by Daniel McFarland on January 12, 2016 at 11:30 AM

On this week's Talking with Tapolci, Randy Stegner, Operations Manager of VoIP Innovations, joins us to discuss his role in business support and managing the Support Phase of scaling up your company to experience sustainable growth. 

In this video, Randy shares his thoughts on the importance of communication throughout all phases of the scaling cycle to ensure that customers receive the best service possible. Next week, we will bring all of our previous guests back and talk about completing the cycle that will allow your business to grow and overcome your competitors.

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Tags: Talking with Tapolci, Entrepreneurship

[Video] Delivering Your Product - Talking with Tapolci

Posted by Daniel McFarland on January 5, 2016 at 2:00 PM

Delivering a product based on poor strategy is how most businesses fail. As we discussed before, the Growth phase is crucial in developing a strategy for creating a product based on the wants and needs of your demographic. Once you have your strategy, it's up to your Delivery team to create the product that your Marketing and Sales team promised to your customers. On today's episode of Talking with Tapolci, we brought in Tim Linn, Lead Systems Engineer for VoIP Innovations, to discuss the process of the Delivery phase. 

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Tags: Telecom, Talking with Tapolci, Entrepreneurship

Talking with Tapolci: New Year's Break

Posted by Daniel McFarland on December 28, 2015 at 2:00 PM


We don't have a full episode of Talking with Tapolci this week, but Jason would like to send you a quick message before we enter the New Year and get back on schedule. 

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Tags: Talking with Tapolci, VI News

[Video] Identifying Your Market - Talking with Tapolci

Posted by Daniel McFarland on December 21, 2015 at 9:30 AM

This week's episode of Talking with Tapolci is all about identifying your market and creating a strategy to sell your product. Natalie DeCario, Marketing Manager of VoIP Innovations, joins us and talks about her role in the Growth phase of a company and shares her insights on content creation and the importance of keeping sales and marketing on the same page. 

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Tags: Telecom, Small Business, Talking with Tapolci, Entrepreneurship

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