VoIP Businesses: Here’s Your 2017 To-Do List

Posted by Allison Boccamazzo on December 28, 2016 at 10:00 AM

It’s hard to believe that 2017 is right around the corner. These remaining days are crucial for one reason: strategic planning. Whether that means ensuring you’ve invested in the right products/services or finalizing quarterly/yearly objectives, planning is essential—and time is of the essence. For VoIP-based businesses that have yet to iron out their 2017 strategic roadmap, we'll give you three things to do to ensure a positive and profitable start to the year.

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Tags: VoIP Businesses

Top 10 Tools to Help VoIP Businesses: Pt. I

Posted by Tim Klein on December 8, 2016 at 8:48 AM

Today we're handing over the reigns to Tim Klein, a Technical Service Representative II here at VoIP Innovations. Working on the front lines assisting our customers, Tim is well versed in the many different types of tools available to find solutions for our callers. Without further ado, take it away, Tim!

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Tags: Telecom, VoIP Tools, VoIP Businesses

10 Ways VoIP Resellers Save Time and Empower End Users

Posted by Jason Tapolci on September 1, 2016 at 8:46 AM

Running a VoIP business for more than a decade has taught me that time is our most valuable asset. When I first started out, time wasn’t as big of a deal. But as my company grew, time became the obvious chokepoint. I suppose it makes sense; having fewer clients means you have fewer technical support calls, fewer billing issues, and fewer number ports. Later in my career, I learned to value my time over money. You can always make more money, but you can’t make more time. Or can you?

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Tags: Telecom, Voip Reseller, VoIP Businesses

Identifying VoIP Call Quality Issues

Posted by Cody M. Ferenchak on June 23, 2016 at 11:23 AM

VoIP, voice over internet protocol, is taking over due to its cost savings incentives for businesses, advanced features, and of course, call quality. The telephone is an essential part of the communications toolkit in any business; it’s been used for over a century for a good reason. Implementing a VoIP system makes everyone in the office much happier due to its user friendly features and allowance of remote customer support. The flexibility and efficiency is all there. However, we use phones for their age old reasons; clear and audible phone calls. So what happens when your VoIP call becomes what it shouldn’t be? You know, static, jitter, maybe some echo? Before you call your service provider take a step back and bring the excitement (rage) down. Today we’re going to solve these pains and identify where these call quality issues could be stemming from.

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Tags: VoIP, Technical Pitfalls, VoIP Businesses

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

Posted by Cody M. Ferenchak on June 21, 2016 at 10:21 AM

We're back!

Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll continue to discuss what you should keep an eye on within your VoIP business. We'll include methods of how to be on top of your VoIP services, ensuring you catch any mishaps before they happen, and ensuring your wholesale provider is top-notch. Preventing any disasters from wreaking havoc on you and more importantly, your customers.

So sit back, sip on that fresh cup you just brewed and educate yourself! 

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Tags: Technical Pitfalls, Entrepreneurship, VoIP Businesses

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

Posted by Cody M. Ferenchak on June 13, 2016 at 12:41 PM

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are certain components of that machine that can occasionally break and need some repair. As you grow your business you should begin to treat it as you would with that sporty two-door Benz parked in your garage. Bring it in for an inspection and catch any issues that may arise beforehand that could prevent a potentially catastrophic risk, break-down, or accident later.

When starting your own VoIP business, it’s always important to survey the hazardous landscape. Little do most know, it would be relatively easy to avoid the traps that so many of us have fallen into. Thankfully we’ve taken it upon ourselves to equip you with the knowledge you need to avoid these problems. In this post we’ll cover the top 10 technical pitfalls that you should be aware before your VoIP journey begins.

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Tags: Entrepreneurship, VoIP Businesses

8 Questions When Choosing VoIP SMS Services [Video]

Posted by Jason Tapolci on March 9, 2016 at 9:00 AM

When researching VoIP providers, you are bound to have many questions that need answered before you find the right fit. Questions that immediately come to mind might be, "Can I choose my ULCs?" or "Can I automate my number porting?" but, one area that should not be ignored is a VoIP provider's stance on SMS services. To help guide your VoIP provider search, we're going to answer 8 Questions When Choosing VoIP SMS Services in today's Talking with Tapolci video!


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Tags: SMS, Entrepreneurship, VoIP Businesses

How to Set Your Company Goals and Priorities

Posted by Jason Tapolci on February 17, 2016 at 10:00 AM

There are times in life in which you want it all. You want to succeed, to be happy, maybe you just want a lot of cash. Far too often, we try to be the best at it all, stretch ourselves thin, and burn out. This is why it's important to set goals. Goals help to prioritize your time, gain sight on what's truly important, and ignore distractions.

If you hope to have a successful business, you must set company goals, motivate yourself and your team, and ignore the distractions that will dash your priorities.

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Tags: Talking with Tapolci, Entrepreneurship, VoIP Businesses

Chat with Nat: Staying in Touch With VoIP Innovations

Posted by Natalie DeCario on September 5, 2014 at 3:32 PM

Stay connected with us!

Welcome back to another great Chat with Nat. In this week's post, I want to make sure that all of our readers know how to get a hold of us and stay connected with us online. We're always posting great information on our blog and our social media sites. Along with useful industry information, we're also posting important company information and exciting things that go on around our office. 

To get you started on connecting with VoIP Innovations I'd like to share a few of our most popular blog posts:

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Tags: Wholesale VoIP, Telecom, Social Media, VI News, VoIP Businesses

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