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Telecom

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How to Avoid a ‘$190 Billion Annual Fraud Problem’

With the potential to become a $140 billion market by 2021, it’s safe to say VoIP is here to stay. But you know what’s an even bigger market? Organizational fraud. Leading publications like Forbes...Read more

Five Proven Ways to Avoid VoIP Fraud

A year or two ago, we did a comprehensive overview of VoIP fraud including what it is, how to prevent fraud damage, and even what the average attacker is thinking. After a glance at recent research,...Read more

Three Fax Myths We Still Can’t Believe Exist

Ah, the fax. It’s a process we’ve all engaged in at least once in our lives (unless you’re a Millennial, more on that below), yet something we all seem to be unfamiliar with. Despite being a pretty...Read more

Having Trouble with Fax Over IP? This Should Help.

Encountering issues with fax over IP (FoIP)? You’re not alone. Although vastly more sophisticated than when it first emerged 30-40 years ago, it’s still common to run into difficulties when using...Read more

Fax-to-Email and Email-to-Fax on the VoIP Innovations Network

Have you heard about our inbound and outbound fax service offering? This offering was designed specifically for the ITSP and reseller profit pools. Our fax service provides both inbound...Read more

Entrepreneurship

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What is SIP Trunking and How Can My Business Benefit?

At this point, many business owners have heard of SIP trunking; however, they may not fully understand what the technology entails. That means they may not know if their business can benefit from it....Read more

Are Your Technical Mishaps Leaving You Exposed?

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

We're back! Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll...Read more

Improve your Business Strategy with our new “Scalable Execution” eBook

If you've read our previous eBook, “How to Build an Industry Dominating Strategy,” then you learned how to build and apply an industry dominating strategy that is properly positioned with your...Read more

Top 10 Technical Pitfalls When Running a VoIP Business: Part I

We all know that businesses never run as smoothly as we’d like them to. We try relentlessly to keep our business(es) running like a well-oiled machine. Unfortunately, every now and again there are...Read more

VI News

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T38Fax Partnership Details

As you all know, earlier this week we announced our partnership with T38Fax. We received such a high interest in this partnership that we wanted to follow it up with a more detailed...Read more

T38Fax DIDs are Now Available at VoIP Innovations

We are constantly working to make our service offering more robust for our customers. One way we’re doing that is by welcoming new partners to our network. The most recent partner that we brought on...Read more

David Walsh named new President of VoIP Innovations

We are happy to announce that we have appointed a new President for VoIP Innovations! His name is David Walsh and he has an extensive background in the telecommunications industry. We know...Read more

Free Porting is Back!

We are pleased to announce that Free Porting is back at VoIP Innovations for all Local DIDs in all Tiers! This time-limited promotion will continue until July 31, 2017. Tim Linn, Product Manager of...Read more

Chat with Nat: Double the Chat

Greetings and welcome to another Chat! Yours truly was out of the office all week with a back injury, so the recap last week was postponed. You did miss us, right? We've returned this week with...Read more

How to Avoid a ‘$190 Billion Annual Fraud Problem’

Posted by Allison Boccamazzo on Jun 12, 2017 9:00:26 AM

With the potential to become a $140 billion market by 2021, it’s safe to say VoIP is here to stay. But you know what’s an even bigger market? Organizational fraud. Leading publications like Forbes pin this market as high as $190 billion per year, and that undoubtedly includes VoIP fraud.

Read More

Topics: Telecommunications, VoIP Fraud, VoIP Fraud Detection

Five Proven Ways to Avoid VoIP Fraud

Posted by Allison Boccamazzo on Jun 9, 2017 10:21:05 AM

A year or two ago, we did a comprehensive overview of VoIP fraud including what it is, how to prevent fraud damage, and even what the average attacker is thinking. After a glance at recent research, however, we think it’s time to bring this topic back to the table.

Read More

Topics: Telecommunications, VoIP Fraud, VoIP Fraud Detection

4 Reasons to be Thankful for our Fraud Detection Service

Posted by Allison Boccamazzo on Nov 21, 2016 11:01:37 AM

‘Tis the season for giving thanks, and we’ve got a lot to be grateful for. Nearing the top of our list is our Fraud Detection Service, which enables businesses to effectively detect VoIP fraud and lower (if not, eliminate) the risks associated with it. This is a pretty significant tool, considering that research shows telecommunications providers can lose up to $150 million per year due to fraudulent calls.

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Topics: Telecommunications, VoIP Fraud, VoIP Fraud Detection

A Look Inside the Mind of a VoIP Fraud Hacker

Posted by Allison Boccamazzo on Nov 15, 2016 9:16:02 AM

When you think “hacker,” you may think about individuals like those behind the infamous DNC email leak this summer in light of the 2016 presidential campaign. Or, you may recall the hackers who were behind the massive attacks on Internet performance company Dyn. To business leaders, however, hackers come in all shapes and sizes—including VoIP fraud hackers.

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Topics: Telecommunications, VoIP Fraud

3 Myths about VoIP Fraud

Posted by Allison Boccamazzo on Nov 9, 2016 10:15:00 AM

Every technology today isn’t without its potential risks and challenges, including VoIP. The important thing to remember is that any risk can be evaded (if not eliminated altogether) with the right defense strategy. At VoIP Innovations, we believe this all starts with education.

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Topics: Telecommunications, VoIP Fraud

Five Ways to Avoid Expensive VoIP Fraud Costs

Posted by Allison Boccamazzo on Nov 7, 2016 9:25:00 AM

At this point, we’re no longer wondering if businesses are using VoIP (the global market is slated for a 9 percent CAGR between 2016 and 2021), but how businesses can further maximize their current VoIP investments. This includes protecting one’s organization against potential security issues that inherently come with VoIP, like VoIP fraud: the unauthorized use of paid communication services charged to someone who isn't expecting it, whether that be a service provider or customer.

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Topics: Telecommunications, VoIP Fraud

6 Points You Need to Know About VoIP Fraud

Posted by Allison Boccamazzo on Nov 1, 2016 3:06:06 PM

Do a quick Google search for top VoIP trends and you’ll likely see two words in your results: VoIP fraud. Fraud unfortunately represents an emerging VoIP trend in which hackers gain unauthorized use of paid communication services, which are charged to someone—either a service provider or end-user—unbeknownst to them.

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Topics: Telecommunications, VoIP Fraud, VoIP Fraud Detection

Expert Interview Series: Tapolci Talks Telecom, VoIP Fraud + ITEXPO

Posted by Cherie L. Steffen on Aug 11, 2015 9:30:00 AM

Jason Tapolci, President and Owner of VoIP Innovations, was a recent guest on the TechnologyAdvice Expert Interview Series. The series, which is hosted by TechnologyAdvice’s Josh Bland, explores a variety of business and technology landscapes through conversations with industry leaders.

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Topics: VoIP Fraud, Entrepreneurship

Top 8 Ways to Reduce VoIP Fraud Damage

Posted by Cherie L. Steffen on Feb 12, 2015 8:58:55 AM

First, we enlightened you with awareness by defining what VoIP fraud is. Then, we frightened you with six common ways to suffer a VoIP attack. And most recently, we hoped to make you proactive by sharing 10 ways to prevent VoIP fraud attacks. Lastly, in our series of fraud awareness, we aim to help keep your costs down, by giving you the top eight ways to reduce VoIP fraud damages.

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Topics: VoIP Fraud, Entrepreneurship

Top 10 Ways to Prevent VoIP Fraud Attacks

Posted by Cherie L. Steffen on Feb 5, 2015 9:44:17 AM

With the rise in VoIP usage, so too, comes the rise in security breaches and risks. While the only secure server is one disconnected and buried ten feet into the ground, there are several steps you can take to mitigate the destruction and frequency of these security breaches.

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Topics: VoIP Fraud, Entrepreneurship