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Chat with Nat: BackOffice + Back To School

Posted by Cherie L. Steffen on August 14, 2015 at 9:30 AM
Cherie L. Steffen

Greetings and salutations friends! Thanks for joining us to recap our week; it flew by, but isn’t that what they say about having fun? We think we have fun here—coming up with ways to make your lives easier, save you money, and of course keep you happily informed—we love doing it. And when you love what you do, it shows. Heck, it gets recognized, too--We made the Inc. 5000 list for 2015! But we’ll chat about that later. For now, we’re going to chat about some updates to our BackOffice and say goodbye and good luck—here’s Chat with Nat: BackOffice + Back To School.

In Case You Missed It

We published two posts this week that you’ll want to check out in case you missed them. On Tuesday, we spotlighted a podcast from TechnologyAdvice called the Expert Interview Series. Our President, Jason Tapolci talked telecom, VoIP fraud and the upcoming ITEXPO during the interview. The second, was a post from yesterday which began a new series of topics—this time about DIDs and DID Add-Ons. In this article, our intern Lea let you know the 5 Signs You Need to Upgrade Your DIDs. Were you waiting for a sign? This is it. Jason_Tapolci_-1

Could It Be You?

We will be hiring two new Account Managers for our Tempe, Arizona, office. If you think you are enthusiastic and motivated, and would make a terrific Account Manager, or know someone who would, check out this ad!

New Invoices Are Coming!

As we mentioned a few weeks ago, we are currently working on an improved invoice template for all of our customers. This new invoice will have a new look and feel to it as items will now be categorized instead of just listed as they are currently. Each category will also include a total of all the items within it as well as overall totals at the end of the invoice. FYI, it will be ready in September!

Shopping Cart DIDs

Previously, DID Groups needed to be managed from the VoIP Innovations BackOffice under the DIDs menu. We are proud to announce that this process can be done from the shopping cart itself! Whenever you purchase new DIDs, you will now see the option to add them to an existing DID Group, or you can even create a new Group directly from the cart. This should help save you time when you need to properly manage your DID Groups.

It’s So Hard to Say Goodbye!

This past Wednesday was the last day for our amazing interns Cody, Lea, and Aleah. We're going to miss them so much and are very thankful for all of their hard work and dedication this summer. Come on, you know you loved their infographics, videos, and posts—we know we did! Please join us in wishing them the best as they return back to their universities this fall and look forward to new beginnings.

And that’s all she wrote. Thanks for tuning in to another weekly wrap up of all the VoIP Innovations' happenings. We'll see you back here next Friday. Click the orange button below so you don't miss the posts debuting next week!

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Tags: Chat with Nat, VI News

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