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Chat with Nat: Hello June

Posted by Cherie L. Steffen on June 5, 2015 at 9:51 AM
Cherie L. Steffen

Good morning, good people! Can you believe we’ve reached June already? This year is flying by! We’ve had an amazing first half of 2015 chatting with you and are looking forward to the second half. Let’s jump right into this post, Chat with Nat: Hello June.

New Fraud Detection Feature!

VoIP_Fraud_Detection___VoIP_InnovationsWe recently added a new feature--the ability to whitelist countries for fraud detection. Customers can choose to be alerted if a call is made to a country not on the list. So, if you know your customer base never makes calls to South Africa for example, you can receive an alert if a call is attempted to that country. You can also set a minimum number of attempts that trigger the alert as well. If you set South Africa as country to receive an alert on, and you receive the alert, there will be a link provided that takes you to a webpage which gives the Caller ID of the number that made the call. It will also contain a link which can be used to authorize that country if desired. 

Office Move

Our fantastic sales office based in Arizona, has moved offices from Gilbert to Tempe. They will now be closer to Arizona State University and still have better weather than we do here in Pittsburgh. Once we collect a few pictures from our team out there, we’ll be sure to share them with you!

Health Transformation: Justin Sparks
As we mentioned a couple weeks ago, we have a new series on our parent company’s blog. It was time to spotlight a few our team members who have gone on amazing health and wellness journeys, especially since we’re such an active company. This past Monday we featured GlobalPOPs and VoIP Innovations Network Operations Technician, Justin Sparks. Check out his transformation!

A 5k Sounds A-Okay!

This afternoon will be our First Annual ABG Capital Make-A-Wish 5k! We’re heading down to Montour Trail to walk or run the 3.1 miles, work up a sweat, and bond with our fellow coworkers. We’ll be sure to post some pictures next week! running

**As a side note for our customers, we'll of course have some of our support and porting staff and engineers remaining at the office to make sure we keep things RUNNING smoothly for you!**

Happy Anniversary

Please join us in wishing GlobalPOPs Provisioning Manager and Porting Representative Jessica Young a deserved congratulations on reaching 12 years with us! She will celebrate on June 19th.

That will do it for another weekly wrap up of the VI happenings. We'll see you right back here next Friday. Be sure to click the orange button below so you don't miss the posts that will be coming your way this week!
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Tags: Chat with Nat, VI News

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