Hello everyone and welcome to a new month! How has March been treating you? We hope very well. And if not, and it roared in like a lion, may the rest of your month greet you with a gentle purr. Alrighty, let’s get started as we MARCH right into this post. We present to you, Chat with Nat: Hosted Billing Walkthroughs & More.
Next week you can look forward to at least two beneficial posts. The first will be about Custom Rate Decks and the other will tell you How to Become an ITSP. Be on the lookout (as you usually are, right?) for these informative posts.
Hosted Billing Walkthrough
Did you know we offer a weekly Hosted Billing Walkthrough? Now you do! Every Thursday afternoon at 3:30 EST, our Technical Support Representative Cameron Nutter, offers one hour long group sessions on the ins and outs of it. During this conference call, our present Hosted Billing customers can learn the basic set up of how to get it up and running. If you’re interested in one of these sessions, simply go into the BackOffice and look under the Billing tab. If you are interested in a one-on-one session, we also offer private one hour sessions for $50. “But oh no—I’m not one of those customers! I don’t want to be left out,” you’re saying to yourself. Don’t worry—if you’re not a customer yet, we also offer videos and a demo account.
At our company meeting last month, two promotions were announced! Tom Cavey (left) has been promoted to Technical Service Supervisor and Randy Stegner, Operations Manager, now has the responsibilities of overseeing support, billing, and porting from an operational standpoint. Congratulations, gentlemen!
Our Lead Engineer Tim Linn reached an amazing milestone--10 years of service!! These days, at many companies, longevity is rare. Sadly, reaching 10 months is a hardship for some. So many deserved congratulations go out to Tim!
And our final congratulations for the month goes out to Technical Representative John Livingston. He was chosen as the January Employee of the month. Way to go, John, and thanks for all you do!
For the marvelous month of March we had one birthday boy. John Livingston will celebrate on March 9. Happy Birthday, John!
Thanks for checking in to this week's Chat with Nat! We hope you had a great start to the month and we'll see you back here next week with more VoIP Innovations happenings!