Chat with Nat: Party, Birthday, Holidays, Oh My!

Posted by Cherie L. Steffen on December 16, 2016 at 8:10 AM
Cherie L. Steffen

Season's greetings to you! We are just about ready to wrap up the year as next week will be our last Chat of 2016. But before we completely wind down here in the blogging world of VI, there is still more to chat about. Let's go ahead and recap the busy week we've had around the office. Here's Chat with Nat: Party, Birthday, Holidays, Oh My!

In Case You Missed It

In the world of VoIP, jitter is one of the most common causes of poor QoS and audio. Whether you consider yourself a jitter expert or beginner, the post Five Common Questions about Jitter Answered, will give you the answers you seek.
Our Technical Service Representative II, Tim Klein, is back with the second half of where he left off last week in discussing VoIP tools. In case you missed it, take a look at Top 10 Tools to Help VoIP Businesses: Part II. 

Free Passes!

It’s just about time for you to Visit VoIP Innovations at ITEXPO 2017 in Fort Lauderdale! So that you can get a jump on your travel plans, take a look at the post above to find out all the information you need about the upcoming show. Also, click the ITEXPO button above for FREE ExpoPlus passes!

ABG Capital Award
We are thrilled for our parent company because for the sixth consecutive year, they’ve been named as one of the Best Places to Work in Pennsylvania! Read all about it in the official press release.

Party Time

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Held last Saturday evening at Olive or Twist in Downtown Pittsburgh, we had our Annual Holiday Party! It was a smashing success and a great opportunity for us to come together as a company and reflect on our year together. We’re looking forward to 2017!

Milestone Birthday
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On Wednesday, we celebrated a milestone birthday here in the office. Our newest Technical Service Representative, Lonnie Garth, turned the Big 3-0! Happy Birthday, Lonnie!


Holiday Hours

VIchristmasGuy.pngThe holidays are almost here! Please review the following hours for our Technical Support and Porting Departments.

`Christmas Day: We'll have an on-call technician responding to emergencies only. You may reach him at or 412-203-0221.
Monday, December 26th: A Support technician will be in the office from 11:00 AM – 7:30 PM EST.
New Year’s Day: An on-call technician responding to emergencies only. He can be reached at or 412-203-0221.
Monday, January 2nd: A Support technician will be in the office from 11:00 AM – 7:30 PM EST.

Monday, December 26th: Closed
Monday, January 2nd: Closed

Any emergencies during this time may be directed to or (412) 348-0602.

Thank you for taking time to recap the week with us. Please make sure to click the “Meet Us at ITEXPO 2017" button below to get your FREE ExpoPlus Passes! Have a great weekend and we'll catch up with you again next Friday in our last Chat of the year!

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