VoIP fraud is no joke, especially around the holidays (the number of fraud attacks on domestic holidays increased by 79 percent from 2015 to 2016 alone). So, what can your VoIP business do to protect itself? Gauge your current level of fraud detection by taking a quick pop quiz. A “YES” answer gives you 2 points and a “NO” answer gives you 1 point.
Tally up your points and see what your score is below:
Q: Does your fraud detection service continually process and analyze CDRs in near real-time to detect traffic pattern abnormalities?
Q: Can you get notified by email or SMS when abnormalities are detected?
Q: Can you set up multiple severity notification thresholds?
Q: Can you set notifications by endpoint, jurisdiction and IP source?
Q: Can you view minutes per endpoint, IP source, customer, country, state and jurisdiction?
Q: Can you seamlessly view and manage invalid call detail records?
Q: Can you quickly and easily view your top IP addresses with traffic?
Q: Can you monitor and analyze call traffic patterns 24x7?
Q: Can you analyze international, domestic and toll-free termination?
Q: Can you quickly identify suspicious destinations?
Q: Are you able to flag specific IP addresses?
20+ POINTS: Fraud Detection Pro
Your fraud detection service is right where it needs to be! No recommendations here, keep doing what you’re doing!
15-19 POINTS: Almost there…
You’re oh so close, but there’s still room for improvement. Take a closer look at the areas of your service where you scored 1 point and see if your current provider can up the ante. If not, it may be time to look elsewhere.
14 POINTS OR LESS: Time to move on
We hate to be the bearer of bad news, but if your fraud detection service only delivers two or three of these must-have features, it’s time to find a new partner. No ifs, ands or buts about it.
Shameless brag aside, we’re confident our fraud detection service can meet your every organizational need. See for yourself by easily signing up for an account online today. Spend some time using our BackOffice tools (including our fraud detection service) to see exactly how much time and money they save you.