Have you heard about our inbound and outbound fax service offering? This offering was designed specifically for the ITSP and reseller profit pools. Our fax service provides both inbound (Fax-to-Email) and outbound (Email-to-Fax) capabilities. Now you can utilize these features on our fully redundant SIP network to receive a fax termination product that utilizes our network to ensure an improved Email-to-Fax service with a 98%+ completion percentage.
Not too bad, eh?
This Fax-to-Email (inbound) product is very easy to understand and use. All of VoIP Innovations T.38 (fax) enabled DIDs have the ability to turn on or turn off Fax-to-Email capabilities. All you have to do is add one or multiple email recipients then send. This can be done anytime and in real-time through your Wholesale BackOffice account. Any faxes sent to this DID, will automatically be emailed to those recipients.
Navigate to DIDs > My DIDs > My Local DIDs and find the DID that you wish to edit. Click the pen/paper icon to bring up the edit screen. On the DID tab, place a check mark in the “Fax-to-Email” box. Here, you can enter the email address that you wish to receive faxes for. You may enter multiple email addresses separated with a semicolon, but please note that this box has a 100-character limit. If you need more email addresses for a specific DID, our best recommendation would be to create a distribution list. When you’re finished, click “Update DID” and after 10-15 minutes, you will be able to receive faxes.
Conversely, VoIP Innovations Email-to-Fax is an outbound service that allows you to take a file on your computer, such as a PDF, and convert it to a fax that can be sent to any phone number that is configured to receive faxes, such as a number pointed to a traditional fax machine.
Simply send an email with an attachment using any email browser and our system will convert that email into a traditional fax. The only action needed is to add an email address to a particular DID and this email address is ready to send faxes via email.
Registering an Email Address
To begin, log in to the BackOffice and go to DIDs > My DIDs > My Email-to-Fax.
In the “New Email-to-Fax” box, enter the email address of user who will be sending Email-to-Fax attempts, choose a Caller ID, and click “Add Email-to-Fax”. This will need to be done on an individual basis.
We get it, this takes practice...
If you’re anything like us; a step-by-step walk-through always helps. Step inside this service by watching the videos below!
Let's get started!
Are you ready to enable these T.38 features today? If you’re a Wholesale customer, sign in to your BackOffice account and follow the steps above. If you’re a reseller, now is the time to become a Wholesale customer today to experience these profit-pulling features along with many others.
Not a customer? Schedule a Free Consultation by clicking below!