Sangoma acquires VoIP Innovations

Chat with Nat

Posted by Natalie DeCario on April 11, 2014 at 6:08 AM
Natalie DeCario


Natalie DeCario | VoIP Innovations Click for my info!

Thanks for stopping by the VoIP Innovations Blog to read this week’s Chat with Nat! We have some quick announcements to make and then we’re heading out to for our Annual Company Kickball game. Please be aware that our support team will still be in the office in case any of our customers need assistance. You can contact them by putting in a ticket through your BackOffice or you can send an email to

The first big announcement that I have to share with you is that on Tuesday this week we launched our brand new website. We posted an article that goes much more in-depth about the new site, but I just want to go over the basics again. We wanted to completely change the look and feel of our website and we went through a few different designs, but in the end we came up with the perfect idea. When people think of VoIP Innovations, they first think about all the awesome services we provide like DIDs, Wholesale Termination and Origination and E911. The second thing people think of when hear our name is the VI Guy who is always sporting the orange tie. This has become and very big part of our company and we wanted our website to reflect that. By using an outline of the VoIP Innovations city (Pittsburgh, of course!) that everyone’s familiar with, revamping our logo, making the VI Guy stand out and highlighting our services in a new way, we accomplished building a website that is definitely going to stand out in the industry. If you haven’t been by to check it out, please stop over and take a look around!

This week was also exciting for us because we found out that named VoIP Innovations the Number 1 Wholesale VoIP Provider in 2014. This was a great honor because is a very well respected resource hub for the VoIP industry. We’d like to extend a big congratulations to VOXOX for being named the second best Wholesale VoIP Provider!

One of the last things I want to bring up in this Chat with Nat is the VoIP Innovations University (VIU) that we created. This is a central spot where our customers can go to get all the information and resources they need to use our BackOffice to its full potential. Customers can access all VIU Press Releases, Training Videos, Wiki Articles and White Papers in our BackOffice by opening the Help tab and selecting VI University. We even have a handy Search feature that allows you to find what you’re looking for, much faster.

Before I end this week’s Chat with Nat, I want to show you some pictures of the latest artwork that’s been added to our office. Below you can see our Mission Statement, C.O.R.E. Values (Cultivate, Overcome, Respect, Evolve) and company logos.

VoIP Innovations C.O.R.E. Values



VoIP Innovations Call Center As some of you might know, VoIP Innovations is an ABG Capital Portfolio Company and we share their resources with the other companies shown on our Call Center walls.

As I mentioned at the beginning of this post, we have our Annual Company Kickball game, so make sure to visit our Facebook page later on today for pictures! I hope everyone has a fantastic weekend. :)

Tags: Chat with Nat, VI News

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