Our Guest Post today comes from Nick Nielson, the Outreach Coordinator at WhichVoIP.com. The infographic below was created to show the different types of telephony setups, with a focus on VoIP, that are commonly used in the business environment.
Choosing which business telephony system to go with can sometimes seem like a daunting task for business owners. While most business owners today understand the difference between plain old telephone service (POTS) and VoIP, modern telephony, particularly Internet telephony, is a somewhat new technology that can intimidate with all of its acronyms and optional features. From PBX to SIP trunking, it may seem like you need to have an intimate level knowledge of telecom to be able to make an informed decision. The decisions become even more complex when you begin to factor in the needs of your business environment. Not all businesses will need the same features. A lawyer's office will have different needs for their phone system than a fleet of food trucks.
While there are plenty of diagrams out there illustrating how to actually hook up networks and how VoIP setups work, there aren't too many that give an overview of how to select the appropriate business telephony setup. At WhichVoIP we've designed an infographic that hopes to make this choice a bit simpler. Our graphic takes inspiration from subway maps and food pairing charts to quickly allow readers to see how their desired business features, company characteristics and support needs match to 5 common business telephony solutions. Along with a few points on what to look for when selecting a telephony provider, we hope this graphic helps those who may have a natural aversion to public switches, private branches and Internet Protocol. Please take a look at the infographic below for more detailed information.