Andy Heaps is the chief technical advisor for thecomparison.co.uk. He boasts over 15 years of experience in the telecoms industry and enjoys writing about the latest developments in the sector and offering advice about how to compare broadband deals.
These days it is almost unheard of for someone not to own a cell phone, and this rise in the popularity of cell phones has meant that that the telecommunications industry is now worth billions of dollars. There seems to be no end in sight for our love of all things gadget related, and there is a thirst for more advanced technology amongst the general public. However, there was a worry that a lot of providers of mobile broadband were ignoring the very latest in technological advances, namely, mobile VoIP.
VoIP has been around for nearly two decades, and for a large percentage of domestic and business users it has had the benefits of providing them with inexpensive phone calls to not only local numbers, but also international ones too. People in the commercial region have already gained some of the benefits of this system, however, it seems as though those people who have been mobile customers have been left out in the cold. This appears to be an odd turn of events, given the fact that the very same providers, who are already offering their clientele this option, are the ones who are predicting that the revenue forecasts are as high as $40 billion by 2015.
It is figured such as these that have encouraged more and more mobile broadband providers to give their customers VoIP, however, some are still lagging behind in this area, despite the forecast figures. A recent survey has suggested that mobile network providers in Europe are still reluctant to allow their customer’s access to VoIP, which is bad news for those customers who are restricted by their long-term contracts with their mobile broadband providers. This means that there could be millions of people missing out on inexpensive phone calls because their mobile broadband provider is reluctant to switch to VoIP
One of the main reasons why VoIP is becoming so popular is that due to the rise of smart phones that can connect to mobile broadband and Wi-Fi connections, anybody who has one of these compliant devices can expect to use VoIP in order to make inexpensive telephone calls. It should not come as a surprise that the manufacturers of smart phones are the ones who are embracing the technology, and this includes Apple, whose iPhones come with VoIP compatibility. This allows owners of iPhones to make use of VoIP services via Wi-Fi or mobile broadband.
The main argument against the use of VoIP by those companies still reluctant to allow their customers access to it, is that VoIP does not give the reliability and quality that other services provided by GSM. Unfortunately, their argument does not stand up to close scrutiny, because although there were problems in the early days of VoIP, this was in the most part due to the slow and unreliable internet connections and poor quality microphones, both of which led to reliability and quality issues with VoIP.
Thankfully, due to the advancement of fiber-optics, which has allowed for more reliable and faster broadband speeds, as well as the advancements of hardware, there is now much more reliability and quality with VoIP. It seems as though, those providers who are still reluctant to embrace VoIP are the ones who are concerned about losing revenue due to their customers having access to cheaper phone calls, however, in the long-term their revenue’s will increase as more and more people make their calls via VoIP.
For those providers who are still reluctant to embrace VoIP, they need to remember that it is another revolution in telecommunication technology, and one that is going to be at the forefront of telecommunications in the near future. If they continue to ignore the popularity of VoIP, then they could very well be missing out on a good source of revenue, on top of which their customers will also be missing out on access to cheap phone calls.