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To understand how to smoothly transition your business to VoIP, you must first have a clear understanding of what exactly VoIP is. VoIP stands for Voice over Internet Protocol. What it consists of is multimedia and/or voice communications over the internet. It is the technology that allows for telephone conversations, video calls and even text messaging and voice mail over the internet.
In the Business World
Every business owner is cost-conscious. They have to be in order to stay in business. The goal is to keep overheads down and profits high. That is how the money is made. One way to keep overheads down is by switching to a VoIP system. This will not only save money on phone bills, but it will also give the business more options in the methods of communication.
What to Do
The first thing that needs to be done is the purchasing of a trunk. A trunk is the term used to describe a data and voice connection. You need one that will be of a size that can handle all of your data and voice traffic. This is usually a line called T1. This line is dynamic. That means that whatever needs more bandwidth will have it at the time when it is needed.
Next you will need to make a decision regarding the VoIP PBX. This is basically the brain of the system and it is based on the commands that you provide. You also need to decide where to put it. There are two types. There are the ones used by smaller businesses and these are usually housed on site. Then there are outsourced options. These manage your data and calls on IP PBX servers. You get many more options and features with this type but it does come at a price. As your business gets larger, instead of having to purchase new systems, if you are outsourcing to an IP PBX server then you just need to upgrade the service.
By choosing to move from landlines and offices, a business that switches over to VOIP can actually have more employees who telecommute. If your business is not something like a retail store then this might be a great way to keep overheads down on things like office space rental and even petrol to get to and from work.
When there are meetings that are being held, they can be held with the use of computers and video meetings. This will help morale and save time as well as money.
The transition to VoIP is really not difficult at all. Once the trunk is purchased and the PBX is set up, you can still use the same phone systems that you were using before. There are no additional phones systems to purchase and learn to use. Most people already are aware of video conferencing with programs such as Skype so there is really nothing new to learn in that aspect either.
With this type of system you will find that there is more freedom to your business. You will not be tied to the office waiting for that next phone call or e-mail. Your business will be able to go with you no matter where you may be heading.
Look into it, do the research and you will see that this is where the future lies.