Our customers will soon receive the unique advantage of gaining access to a wide variety of VoIP related information through our VoIP Innovations University (VIU). Those interested in VIU will find it in the our awesome BackOffice. The exact location of VIU is still to be determined. Our plans for VIU are that it becomes the central hub for all training videos, white papers, Wiki articles, press releases, blog posts, and guest blogs that were published by us and others in the industry. There will also be a section dedicated to industry info where customers will find resources from websites such as VoIPFraud.net, WhichVoIP.com, and VoIPInfo.org.
While simply providing all of this VoIP related information offers many benefits to our customers, we've also been developing ways to track the information that customers look at. The point of us tracking this activity is so that we can reward our customers with promotional materials or even account credits. We're giving you the great information and now we're even going to give you some cool stuff!
“We want our customers to be educated on our services and on the VoIP Industry,” said president of VoIP Innovation, Jason Tapolci. “The content is already out there; we just found a way to aggregate everything so our customers can get the best information on demand.”
If you keep up with the things we post, or subscribe to this blog, you already know that we're posting white papers, blog posts, videos and Wiki articles on a regular basis. With VoIP Innovations University, we can make sure our customers are getting the most accurate and up-to-date information. Likewise, our BackOffice is full of useful tools and metrics that some customers may not be taking full advantage of. By putting all of the information at our customer’s fingertips, they become empowered and can make better decisions that add to the success of their own VoIP business.
Progress is being made everyday on VIU, but the release date is still to be determined. Keep an eye out on our social media sites for more VIU news!