About 80% of companies say they already use or plan to use chatbots by 2020 for a number of different purposes like marketing, sales and customer service. But let’s not forget that the technology goes far beyond business-to-consumer initiatives. In many ways, chatbots are enabling everyday people to do more and be more.
Here are six inspiring solutions that are giving back and going beyond what is expected:
- Endurance: This robot companion is designed to socialize with elderly individuals suffering from psychogenic disorders like Dementia and Alzheimer’s (44 million people reportedly live with Dementia worldwide).
- Casper: Around 1 in 3 people have at least a mild form of insomnia. Casper is designed simply to keep people company when they can’t fall asleep.
- U-Report: The social messaging tool, offered by UNICEF, helps people worldwide (particularly those in marginalized communities) to speak out on issues they care about to create positive social change.
- MedWhat: This virtual assistant answers medical and health questions instantly. Its AI algorithm continually learns about medicine over time—and even individual users’ health records via medical questions history—to improve the user experience.
- DoNotPay: This chatbot lawyer, used by over 250,000 people worldwide, has been proven to win 64% of claims on behalf of its clients, totaling around $4 million in avoided fines.
- Karim: This chatbot delivers psychological support to Syrian refugees in Arabic (as many as one-fifth of refugees suffer from mental health disorders, according to the World Health Organization). The bot uses natural language processing to analyze a person’s emotional state and returns appropriate comments, questions and recommendations.
Check out other cool ways chatbots are being used to improve everyday life.
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