Investing in E911: Three Fees to Know

Posted by Allison Boccamazzo on January 17, 2017 at 8:46 AM

Do a quick Google search and you’ll see that significant strides are currently being made to improve the nationwide implementation of E911—a service that automatically transmits a wireless caller’s location to the call receiver.

Most notably, the FCC is working to ensure that 70 percent of all wireless calls provide a dispatchable location by 2020. By 2024, all providers are expected to have some sort of location detection to help emergency responders determine a caller’s precise location (especially for indoor locations, where caller proximity tends to be most unclear).

e911-fees-compressor.jpgWith the chance of 911 getting a quick fix on location today being as low as 10 percent, it’s not surprising why such a push is being made. What doesn’t have to be surprising, however, are the fees that accompany E911 service. There are several different fees you could be charged as a result of adding E911 to your calling plan. As companies work to improve their E911 efforts, here are three common charges that you should keep an eye out for:

  1. Monthly Recurring Charges
    There’s a chance you may be charged on a monthly recurring basis to maintain E911 for your DID. This will be a fixed monthly charge determined by your carrier.

  2. Non-recurring Charges
    Conversely, non-recurring charges occur for one-time processes (ex: one-time E911 activation fee).

  3. Rogue Call Charges
    Rogue calls are made from DIDs that have not been registered as an E911 number. Because these calls don’t have a caller ID or location data, they need to be sent to a specialized call center in order to quickly and efficiently track the call origin. Not only do rogue calls significantly slow down the time it takes for first responders to get to a scene, but they can also result in heavy fines (some rogue callers can be fined up to hundreds of thousands of dollars). Our best suggestion: take the time to register your DIDs and avoid the unnecessary financial hit.

For more information on charges, the FCC offers a quick and easy breakdown of nearly every phone bill fee you can imagine.


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Tags: E911, Telecom

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