Every technology today isn’t without its potential risks and challenges, including VoIP. The important thing to remember is that any risk can be evaded (if not eliminated altogether) with the right defense strategy. At VoIP Innovations, we believe this all starts with education.
To this end, let’s school you on three myths about VoIP fraud (which is perhaps one of today’s greatest security threats to VoIP-based businesses):
Myth #1: Passwords are overrated.
Never downplay the significance of a strong phone password, or the importance of regularly updating your password. Any passwords you create should be a longer combination of uppercase and lowercase letters, symbols and numbers. Whatever you do, don’t choose any of these passwords, which were deemed the worst passwords of 2015.
Myth #2: Any fraud detection service will do.
Just like any other product or service, you get what you pay for. Your fraud detection service should support you with advanced monitoring, reporting, analytics, and alerting capabilities that enable you to gain full insight and transparency into your VoIP traffic. The good news is that there are solid solutions out there that won’t cost you much (you can learn more about this here).
Myth #3: Network security is all that matters.
It’s vital that you have proper security set up on your network, but there are plenty of other steps you can (and should) take to further safeguard against VoIP fraud. For example, you can configure your server so that it either accepts or ignores 401 and 407 responses to protect from SIP digest leaks. Or, you can use some sort of encryption on configuration files for phones that are pulling their configuration from a provisioning server.
Perhaps the greatest VoIP fraud myth of all is that it won’t cost your business as much as you think it will. Allow us to reassure you that VoIP fraud can cost you big if you don’t take necessary precautions (you can learn more about these costly consequences here).