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Top Benefits of VoIP for Small Business

Posted by Cherie L. Steffen on March 17, 2015 at 10:00 AM
Cherie L. Steffen

Many small businesses are abandoning traditional phones for Voice over Internet Protocol (VoIP) at incredible rates. In the U.S. alone, there are more than 30 million VoIP subscribers with that number showing no signs of slowing in the years to come. Switching over offers many benefits over legacy phone systems. Follow along to find out the top benefits of VoIP for small business.

Cost Effective

One of the biggest benefits of Voice over Internet Protocol is its cost savings potential. You don't have to worry about long-distance fees, expensive equipment or maintenance since all of the voice and data traffic is integrated into one network. While the initial setup fee might be costly, in the long run you will have saved much more switching over--as much as 40 percent for local calls and 90 percent for international. In addition, you'll be getting a greater value from the Internet connection you already pay for. BenefitsofVoIPforSmallBusiness

Increased Flexibility

With Voice over Internet Protocol, you can easily integrate software programs like email, e-fax and remote conferencing over the Internet via the phone. This allows you to multi-task as you can access other applications, including the Internet, at the same time you are on the phone. Since you can also take your adapter with you anywhere, you can also hold important conferences while you are traveling. As well, many services allow you to sync all of your devices together so they ring at the same time. This way, you always have access to your phone calls even if you are not at the office. These providers are also recognizing the importance of smartphones and many offer mobile apps for even more flexibility.

Abundant and Useful Features

In addition to making and receiving calls over the Internet, many VoIP providers also offer other features such as emailing voicemails, recording calls, attaching documents, conducting virtual meetings and sharing data via video conferences. All of this frees up more time for employees to focus on other aspects of their job and allows for more multitasking.

Hire Virtual Employees

You won't always find the best employees located near your physical office. With it you can expand your search and employee pool to virtual employees. As long as they have an Internet connection you can get in touch with them. Of course, you'll still need to be considerate of time zones.

Easy to Install and Troubleshoot

You don't need to be a tech genius to get started with Voice over Internet Protocol as installing and using it requires very little technical know-how. In fact, it's even easier than traditional phones as you don't need to worry about a separate cable for phone, fax and Internet. And since it utilizes software instead of hardware, it's very easy to add new components and scale the infrastructure without many issues. All you need to do is access your user control interface through the web to change features, options and services. All of these features will update dynamically once you press the save button so there's no need to wait for the changes to take effect.

Better Conferencing

It is perfect if you happen to network with people in different locations. Not only does it provide great sound quality and data connections, it also offers different features such as: checking for participants, muting individuals and using "raise hands" for when participants ask questions. This keeps your conference calls better organized.

Transitioning to VoIP

Many large and small businesses are making the transition because it improves flexibility, communication and cost-savings. For businesses that require even more mobility, there are providers that offer a wireless option. As long as you have access to WiFi, you can make low cost calls anywhere. Voice over Internet Protocol not only helps reduce your costs, it also gives you the freedom to focus on developing your business without having to worry about efficient methods of communication. 

Today's Guest Post comes from Ivan Serrano who is a social media, personal finance, and business journalist from Northern California.
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Tags: Small Business, Entrepreneurship

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