How to Find the Best Hosted Billing Solution for Your Business

Posted by Allison Boccamazzo on March 22, 2017 at 8:59 AM

Across practically every industry today, one thing continues to threaten efficiency and customer satisfaction: billing. From inaccurate invoices to out-of-date protocols, there are several key factors that leave companies lacking well-defined billing standards. At the end of the day, it all comes down to manual billing compared to cloud-based (or hosted) billing.

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Tags: Telecom, Billing

5 Steps to Disputing a Customer Billing Problem [Infographic]

Posted by Lea Chrisman on August 6, 2015 at 12:42 PM

As our month-long segment on VoIP billing comes to an end, the interns have decided to team up for this final post. We've covered a lot under the automated billing "umbrella" this past month, from a quiz about monitoring sales to a video about billing alerts. Today, we're going to tell you how to solve, end, terminate, and say "na-na-na-na, hey, hey, hey, goodbyyye" to a customer billing problem. Check out the infographic below that Cody made!

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Tags: Entrepreneurship, Billing

Your VoIP Billing System: Secrets to Scalability and Integration

Posted by Lea Chrisman on July 30, 2015 at 9:30 AM

Throughout the month of July, our team here at VoIP Innovations has been focused on informing you about automation and many other features that should be included in a VoIP Hosted Billing System. The train doesn’t stop there; today I’m going to explain to you a bit about scalability and integration. These are two of the major players in a successful VoIP billing system, but what makes them so important?

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Tags: Entrepreneurship, Billing

Four Fool-Proof Ways to Handle Account Flexibility

Posted by Cherie L. Steffen on July 29, 2015 at 4:15 PM

Whether it’s a schedule, a spending account, or a personality, we tend to respond well to something that’s flexible as opposed to rigid in its adaptability. A business owner who has struggled, and has the frustrations to prove it, would likely add a hosted billing system to that list. What good is a VoIP billing system if you can’t alter it to accommodate your business needs? There are many factors to consider when thinking about your system, but today we’ll look at four fool-proof ways to handle account flexibility.

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Tags: Entrepreneurship, Billing

Why Worry About Automated Billing Alerts?

Posted by Lea Chrisman on July 23, 2015 at 11:50 AM

Your phone is on the table 5 feet away from you and it starts to vibrate. You immediately check to see why. Oh, it's just a text from Mary down the street. Her cat ran away...again.

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Tags: Entrepreneurship, Billing

How To Achieve Stress-Free VoIP Billing [Infographic]

Posted by Cody M. Ferenchak on July 22, 2015 at 4:00 PM

Ok, so we've been talking about all things VoIP billing with our recent blog posts including automated billing, automated collections, reporting this, alerting that. We have our foundation beneath us, but how do we tie it all together? Especially in a way that promotes success for all of those involved?

This can all be a little overwhelming, but have no fear...you're in luck!  We chained an intern to his cubicle until he came up with a remedy to achieve stress-free billing. Only feeding him coffee and seeds from the tree of intellect, he came through with a riveting infographic (because those are always fun)! 

Below you can follow the graphics and tips regarding stress-free billing, collections, alerts and integration practices that will take any unnecessary frustration out of your ITSP!

Take deep breaths and enjoy!

*We assure you no interns were harmed in the creation of this infographic.

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Tags: Entrepreneurship, Billing

5 Things No One Told You About Your VoIP Billing System

Posted by Cherie L. Steffen on July 16, 2015 at 3:38 PM

Let’s say you just set up a VoIP billing system for your brand new business. First of all, congratulations! But now what? Do you know everything that it can and should do for you? If you don’t have an in-house expert on the ins and outs of billing, the responsibility may fall upon you to figure it out. But we’re here to help you; we’ll let you in on five things no one told you about your VoIP billing system that you definitely need to know. 

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Tags: Entrepreneurship, Billing

Quiz: How Well Does Your VoIP Billing System Monitor Sales?

Posted by Cherie L. Steffen on July 7, 2015 at 11:53 AM

We love quizzes around here. They’re simple, fun, easy, and sometimes you just want a quick answer to your “Am I on the right track?” or “Is this right for me?” questions. Well, we have a quiz for you today—it’s all about figuring out if your current billing system monitors sales well. Think about it, if it’s not monitoring sales correctly, how are you to even know how much revenue you’re making? The right VoIP billing system will clearly reveal that and all of the analytics you need to know. So go ahead and take this quiz. Simply answer yes or no! 

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Tags: Entrepreneurship, Billing

Try Hosted Billing Free for the First 30 Days or 50 Invoices

Posted by Cherie L. Steffen on April 6, 2015 at 10:00 AM

Designed for telephony companies who are providing telecommunication services and are looking for an inexpensive and easy-to-use Hosted VoIP Billing Solution, the VoIP Innovations Hosted VoIP Billing System is one-of-a-kind. Right now, you can try our Hosted Billing free for the first 30 days or 50 invoices!

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Tags: VI News, Billing

Chat with Nat: Wholesale VoIP Services Coming Soon

Posted by Natalie DeCario on August 22, 2014 at 4:05 PM

Happy Friday and welcome to this week’s Chat with Nat! Today I have some really important updates to talk about and we know our customers are going to love them. I want to start off by mentioning a customer appreciation promotion that we’re starting next week. Because our customers are so loyal and fantastic, we’re offering some really good number porting specials. You’ll be hearing all of the details next week!

As you know, we launched our Hosted Billing Platform in June and it was designed to be the perfect billing solution for our customers. There is already a built-in tax solution, but we’re getting close to having both SureTax and Compliance Solutions Inc (CSI) integrated into our Hosted Billing Platform as well. When this is completed, resellers will have the ability to rate the taxes for their services. We’ll be keeping you updated on this process as it moves along, but if you have any questions about our Hosted Billing Platform in the meantime, please contact one of our experienced VoIP Consultants

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Tags: VoIP, Carrier Rating, VI News, Business Continuity & Disaster Recovery, Billing

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