Small- and mid-size business (SMB) owners wear a lot of different hats, and rarely do they enthusiastically embrace that of the digital transformation visionary. Navigating the many cloud tools available for improving productivity, streamlining processes and improving the customer experience requires not only expertise, but also time and resources.
In a previous post we discussed how technical mishaps can leave your company exposed. But, imagine how exposed your business can become after a natural disaster sweeps through the area and eliminates all of your computer data. What do you do?
If your data is backed up, you will probably be less worried than if you did not take the proper steps to back up your data. In order to continue doing business, your company will have to suffer through a costly and painful restoration process. If the exhausting restoration process does not scare you, maybe this will: according to a study by Gartner Group, 43% of companies shut down immediately after major data loss, and of the remaining percentage only 6% survived within two years. Natural disasters, computer viruses, fires, and other accidents strike businesses often, so it’s best that your company is ready when one hits.
Happy Friday and welcome to this week’s Chat with Nat! Today I have some really important updates to talk about and we know our customers are going to love them. I want to start off by mentioning a customer appreciation promotion that we’re starting next week. Because our customers are so loyal and fantastic, we’re offering some really good number porting specials. You’ll be hearing all of the details next week!
As you know, we launched our Hosted Billing Platform in June and it was designed to be the perfect billing solution for our customers. There is already a built-in tax solution, but we’re getting close to having both SureTax and Compliance Solutions Inc (CSI) integrated into our Hosted Billing Platform as well. When this is completed, resellers will have the ability to rate the taxes for their services. We’ll be keeping you updated on this process as it moves along, but if you have any questions about our Hosted Billing Platform in the meantime, please contact one of our experienced VoIP Consultants