TADHack-mini 2019: Inventive Use Cases for Voice, SMS, and WebRTC

Posted by Natalie DeCario on March 18, 2019 at 11:36 AM


Yesterday we completed another fantastic TADHack-mini event in Orlando, Florida. The event began Saturday morning and wrapped up Sunday with pitches and awards. There were seven participating teams this year and four of them utilized our CPaaS product, Apidaze.

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Tags: CPaaS, Apidaze, REST API, Programmable Telco

A Comparison Between UCaaS and CPaaS

Posted by Natalie DeCario on February 11, 2019 at 6:00 AM

If your phone system contract is up for renewal, it’s likely a good time for you to consider a migration to cloud communications. There are a lot of technologies through voice over internet protocol (VoIP) that make accessing calls over the internet an affordable alternative to traditional, landline options. Two of the considerations you’ll want to include in your exploration are unified communications as a service (UCaaS) and communications platform as a service (CPaaS).

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Tags: Enterprise, CPaaS, API, UCaaS

Everything you need to know about the VoIP Innovations Showroom in one video!

Posted by Natalie DeCario on February 4, 2019 at 12:52 PM
 
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Tags: CPaaS, API, Showroom, Reseller, Developer

[Infographic] What MSPs Should Look for in a CPaaS Provider

Posted by Natalie DeCario on January 25, 2019 at 6:00 AM


With the rise of the cloud and all its advantages, more enterprises are looking to benefit from services such as communications platform as a service (CPaaS) solutions. However, as an MSP, it's important to make the right recommendations about CPaaS solutions for your customers. If you're currently evaluating CPaaS providers or have yet to begin, discover five key qualities to look for in this blog. From programmable services to automation to enhanced control and more, the right CPaaS solution will ensure your customers get the service they need. And if you're ready to learn more, contact VoIP Innovations to discover our CPaaS offerings, including Apidaze.

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Tags: Communications, CPaaS, Apidaze

We'll be at ITEXPO 2019. Will you?

Posted by Natalie DeCario on January 16, 2019 at 9:51 AM


ITEXPO is the first of many events we have planned in 2019. Are you attending? If so, we'd love to meet up and talk about how VI can potentially help you reduce costs, add additional revenue streams, and more. Here's a quick overview of our offering:

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Tags: Telecom, ITEXPO, CPaaS, Showroom

Combining CPaaS and UCaaS Provides the Edge You Need

Posted by Natalie DeCario on January 14, 2019 at 6:00 AM

As with any technology cycle, providing Unified Communications as a Service (UCaaS) is becoming a challenge in terms of differentiating yourself from other providers. The solutions offered may be identical and delivered at a fairly standard price. You try to attract customers on service and reliability, but your competitors are taking the same approach. In order to gain new business, you either have to give up your margin or differentiate yourself somehow. 

If you want to stand out from other providers, offer Communications Platform as a Service (CPaaS) to customers. Combining CPaaS and UCaaS offers a truly integrated solution and provides value to enterprises.

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Tags: CPaaS, UCaaS

CPaaS and WebRTC Emerge as Important Players in VoIP

Posted by Natalie DeCario on December 10, 2018 at 6:00 AM

Voice over Internet Protocol (VoIP) continues to gain momentum as legacy phone branch exchange (PBX) contracts run out and business owners realize the cost savings and features available through VoIP. As the year draws to a close, it’s a good idea to look ahead to the emerging technology that will shape VoIP installations in 2019, including Communications Platform as a Service (CPaaS) and Web Real Time Communications (WebRTC) – largely empowered through application programming interfaces (APIs).

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Tags: VoIP, CPaaS, WebRTC

Utilizing CPaaS to Improve Mobile Communications

Posted by Natalie DeCario on October 22, 2018 at 6:00 AM

Traditionally, upgrading communications meant the purchasing of new hardware, with an updated set of features. It’s likely that some of those features were critical to your upgrade while others went unused. The choice of a phone system was critical, because it required a sizable capital investment. Today, with the introduction of Communications Platform as a Service (CPaaS), a cloud solution offers a communications upgrade that is flexible and agile, while supporting an increasingly mobile staff.

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Tags: Telephony, VoIP, Video Conferencing, Communications, Collaboration, CPaaS, Mobility

Why Enterprises are Combining UCaaS With CPaaS

Posted by Natalie DeCario on September 26, 2018 at 6:00 AM

Communications technology is a priority at any enterprise, but often determining whether to focus on internal communications or the customer’s experience is a challenge. Collaborative tools for employees can allow for innovation and productivity improvements, but it’s also critical to present a consistent message to customers. Many enterprises are using a strategy that combines Unified Communications as a Service (UCaaS) with Communications Platform as a Service (CPaaS).

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Tags: CPaaS

State of the ITSP 2018: Insights for Getting Ahead

Posted by Allison Boccamazzo on September 12, 2018 at 3:27 PM


Communications is core to successful digital transformation, and that means a lot for Internet Telephony Service Providers (ITSPs). In fact, a
2017 benchmarking study from Autotask found that 63% of ITSPs are now managing up to 50% more endpoints than they were in 2015, with a 10% increase in companies working 26 or more projects per year. In a nutshell, business is booming.

ITSPs stand to significantly gain as companies adopt next-gen communications like AI, cloud, and mobility…but only if they play their cards right. At a time of incredible growth opportunity, these providers must get ahead by making the right decisions in terms of product and business model.

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Tags: CPaaS

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