As a telecom reseller, one of the most significant parts of your job is to provide your end users with the ultimate portal experience. Above all, your portal should be customized and unique to your brand, ensuring an enjoyable and personalized experience.
VoIP Innovations has been known for its innovative and award winning features within its BackOffice, Titanium III. Every so often we like to shine some light on these features to make you aware of the attributes that exist in our platform to save you time and promote efficiency for you and your customers.
Today we’re going to put our End User Portal on “center-stage” and explain how your business can benefit from its many uses.
On this week's Talking with Tapolci, we talk about granting your end users some responsibilities in managing VoIP services. This can be achieved by using our Brandable End User portal to allow your end users to perform tasks such as ordering DIDs, updating their caller ID name, changing E911 information, and more!
With a brandable End User Portal, your customers will do some of the heavy lifting for you, like updating E911, 411, DID features, and so on. We developed this feature to remove the hassle of updating minute details for your customers every time something needs to be changed, like their Caller ID, names, or 411 information.
Happy Friday! This Chat with Nat is going to be completely dedicated to ITEXPO which is happening next week. I’ve been talking about this show for a few weeks now and I’m happy to say that it’s only a few short days away.
You’ll be able to stop by our booth (#413) on August 13-14 to chat about some of the great things we’ve been doing to make our wholesale VoIP services more robust for our customers. Two of the main things we’ll be highlighting at ITEXPO are our End User Portal that was launched in March and the Hosted Billing Platform that was just released in June.
We’ve been working on this End User Portal for months and we’re proud to announce that today it has officially been released to our customers. The concept behind the development of the portal was to eliminate the need for end users to call their reseller and purchase a DID or add/remove a feature on an existing DID. Once the project was underway, we saw an opportunity to create something that wasn’t available anywhere else in the industry.