Only 27% of end-users who engage with MSPs feel “very satisfied” with their experience, according to CompTIA’s annual “Trends in Managed Services” report. So, how can MSPs step up their game? Here’s how VoIP Innovations’ award-winning BackOffice platform transforms these experiences and instantly expands value:
- Programmable services: Create CPaaS-enabled apps and services with an easy-to-use programmable telco platform. This can be used to improve your own costs and efficiency (i.e. building an app that automatically schedules customer appointments) or to get creative with solving specific customer issues. Virtually anyone can get started with CPaaS; no extensive skills or experience required.