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Why MSPs Play an Important Role in Digital Transformation for SMBs

Posted by Natalie DeCario on July 3, 2018 at 1:45 PM

Small- and mid-size business (SMB) owners wear a lot of different hats, and rarely do they enthusiastically embrace that of the digital transformation visionary. Navigating the many cloud tools available for improving productivity, streamlining processes and improving the customer experience requires not only expertise, but also time and resources.

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Tags: Small Business, MSP, SMB, Digital Transformation, Business Continuity & Disaster Recovery

4 More Strategic Tips When Selling VoIP

Posted by Daniel McFarland on February 9, 2016 at 2:42 PM

After making a huge impact in 2015, there are no signs of the VoIP industry slowing down. And with predicted growth of VoIP, potentially generating $86.2 billion by 2020, it can be very tempting to start your own business in selling this tech. 

Before you decide to quit your day job and jump into the wonderful world of VoIP, please take the time to solidify your business plan and strategy. Otherwise, you could be setting yourself up for certain failure.

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Tags: VoIP, Telecom, Small Business, Entrepreneurship

[Video] Completing the Scaling Cycle - Talking with Tapolci

Posted by Daniel McFarland on January 20, 2016 at 2:30 PM

Today, we wrap up our series on the Scaling Cycle and the phases that are involved in growing a business. To complete this series, we brought back our guests from past episodes to leave some parting advice and to discuss their role in their respective phase. Tune in next week for another episode of Talking with Tapolci, and be sure to check out the rest of this series in the links below!

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Tags: Small Business, Talking with Tapolci, Entrepreneurship

Tips for Business Strategy: Beliefs, Core Values, Purpose, and BHAG

Posted by Jason Tapolci on January 14, 2016 at 10:30 AM

So, how do you build an industry-dominating business that has sustainable top line revenue with responsible margins and customers beating down your door? It all starts with defining your company's identity through your beliefs, core values, purpose, and BHAG. Your identity is the foundation that you will build the rest of your company on. Every decision you make revolves around this foundation. These decisions include who we hire, what products we sell and how we treat each other, our stakeholders, our customers, and our vendors. This is the beginning foundation of an industry-dominating business strategy.

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Tags: Small Business, Entrepreneurship

10 Things Your Business Strategy May Be Missing

Posted by Jason Tapolci on January 7, 2016 at 1:30 PM

The key to company growth is to build upon a well-planned strategy. With a strategy in place, you will have a solid foundation to work towards long-term goals and company growth. It is imperative that you have a business strategy in place, but if your company isn't experiencing growth or you don't seem to be reaching your goals, it might be time to reevaluate your strategy. Today, I want to share with you 10 items I always include in our business strategies that have helped us create an industry leading VoIP wholesale company.

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Tags: Small Business, Entrepreneurship

[Video] Identifying Your Market - Talking with Tapolci

Posted by Daniel McFarland on December 21, 2015 at 9:30 AM

This week's episode of Talking with Tapolci is all about identifying your market and creating a strategy to sell your product. Natalie DeCario, Marketing Manager of VoIP Innovations, joins us and talks about her role in the Growth phase of a company and shares her insights on content creation and the importance of keeping sales and marketing on the same page. 

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Tags: Telecom, Small Business, Talking with Tapolci, Entrepreneurship

Top Benefits of VoIP for Small Business

Posted by Cherie L. Steffen on March 17, 2015 at 10:00 AM

Many small businesses are abandoning traditional phones for Voice over Internet Protocol (VoIP) at incredible rates. In the U.S. alone, there are more than 30 million VoIP subscribers with that number showing no signs of slowing in the years to come. Switching over offers many benefits over legacy phone systems. Follow along to find out the top benefits of VoIP for small business.

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Tags: Small Business, Entrepreneurship

How VoIP Technology Can Serve as a Lifeline for Small Business

Posted by Natalie DeCario on November 10, 2014 at 11:30 AM

In small businesses today, we can find ourselves swimming in a rapidly moving technological river, often avoiding obstacles, struggling to move forward, and sometimes we try to swim against the current. To avoid drowning and pulling our customers down to the bottom with us, VoIP technology can serve as a vital lifeline for success.

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Tags: Back Office, VoIP, Small Business, Video Conferencing, Entrepreneurship

What are Small Business Owners Looking for in a Phone System?

Posted by Natalie DeCario on September 11, 2014 at 1:06 PM

Picture yourself as a small business owner whose business is growing every day. Your call volume is part of that growth but you’re realizing that your current system isn’t equipped to handle all of this growth. Now you find yourself back in the crazy phone system market trying to sift through endless options to find something that you think might work.

Have you ever found yourself in this situation? If you have, then trust me when I say you’re not alone! There are plenty of business owners who find themselves in this situation every day and it’s a business hardship that needs to be addressed. Thankfully, there are companies such as the VoIP and telecommunications review firm, Software Advice, who collect data on the VoIP and telecommunications industry so business owners in need have a place to get great information.

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Tags: Telephony, VoIP, Telecom, Small Business

Retail vs Wholesale: Which SIP Trunk is for you?

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