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Are Your Technical Mishaps Leaving You Exposed?

Posted by Cody M. Ferenchak on June 27, 2016 at 1:12 PM

We’ve discussed in a few of our recent posts about technical pitfalls that you should look out for while running your VoIP business. We went over the steps you should take to better prepare yourself when dealing with technical pitfalls and the tactical approaches to actually correcting them.  Sounds pretty cut and dry doesn’t it?

 That may seem like the case, however, left undealt with these technical pitfalls could result in a loss of customers or even worse, security threats.

In this post we’ll discuss tips for securing your network to protect you against having compromised systems, fraudulent activity, or DDoS attacks.

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Tags: VoIP, Technical Pitfalls, Entrepreneurship

Identifying VoIP Call Quality Issues

Posted by Cody M. Ferenchak on June 23, 2016 at 11:23 AM

VoIP, voice over internet protocol, is taking over due to its cost savings incentives for businesses, advanced features, and of course, call quality. The telephone is an essential part of the communications toolkit in any business; it’s been used for over a century for a good reason. Implementing a VoIP system makes everyone in the office much happier due to its user friendly features and allowance of remote customer support. The flexibility and efficiency is all there. However, we use phones for their age old reasons; clear and audible phone calls. So what happens when your VoIP call becomes what it shouldn’t be? You know, static, jitter, maybe some echo? Before you call your service provider take a step back and bring the excitement (rage) down. Today we’re going to solve these pains and identify where these call quality issues could be stemming from.

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Tags: VoIP, Technical Pitfalls

Top 10 Technical Pitfalls When Running a VoIP Business: Part II

Posted by Cody M. Ferenchak on June 21, 2016 at 10:21 AM

We're back!

Last week we brought you the first half of our "Top 10 Technical Pitfalls When Running a VoIP Business". A week later here we are with the second half of the story. In this post we'll continue to discuss what you should keep an eye on within your VoIP business. We'll include methods of how to be on top of your VoIP services, ensuring you catch any mishaps before they happen, and ensuring your wholesale provider is top-notch. Preventing any disasters from wreaking havoc on you and more importantly, your customers.

So sit back, sip on that fresh cup you just brewed and educate yourself! 

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Tags: VoIP, Technical Pitfalls, Entrepreneurship

Retail vs Wholesale: Which SIP Trunk is for you?

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